ustwo is seeking an experienced and adept Agile Delivery Lead to join our team in New York, on a permanent basis. Globally we're a small and supportive community of Agile Delivery Coaches, currently across the London and Nordics studios, and now we're looking for a versatile and passionate Lead to join us in the New York studio. We are a company known for delivering exceptional digital products and collaborating closely with clients and we are looking for someone experienced with supporting the full product lifecycle from early stage opportunity/product discovery through to live product optimisation. What you'll do
- You'll lead teams in the use of good Agile behaviour grounded in Agile principles. In other words, you'll be the guardian and champion of using Lean and Agile ways of working and thinking, and lead the team in standing up the most productive ways of working in any given context.
- You are confident in designing and facilitating workshops and Agile ceremonies, with flexibility at its core, to provide direction and rally the team around a plan.
- You'll coach teams towards great team dynamics, fostering an atmosphere of collaboration, and coaching the team as a group and 121 to overcome conflicts that may arise.
- You have excellent project management skills and expertly handle team logistics, track and report project budgets and project progress, stay ahead of and manage risks, manage senior stakeholder expectations, and generally keep on top of things to keep the project moving along smoothly. You're very comfortable with senior stakeholder management and an excellent communicator.
- You are experienced working in a fast-paced environment, with an understanding of the dynamics at play being a client service business. Role modeling empathy with clients and their commercial contexts will be part of your remit.
So, if you're comfortable supporting and organising cross-functional teams of 10+ people, have a deep understanding of Agile approaches, delight in building cohesive well-functioning teams, and want to be part of a collaborative and dynamic culture that puts people in the centre, then this is the gig for you. Location This role is based in our Brooklyn studio at 20 Jay Street. We have a hybrid policy: you're required to be in the studio on Tuesdays and Wednesdays, and you can choose between studio or remote work for the rest of the week, so we would require you to live a commutable distance to the studio. You occasionally might be asked to meet clients / other ustwo teams so you should also be able to travel, from time to time. About ustwo Founded by two friends back in 2004, ustwo has grown into an award-winning digital product studio with strong design and tech credentials, and with creativity at the heart. We solve our clients' business challenges with useful digital products that bring joy. And we do it as a team of people who like, respect and learn from each other. At ustwo we invent, design and build digital products, services, and immersive experiences that people love. We also help our clients to change their digital culture and boost their capabilities. We believe that by caring deeply for our people, clients, and partners, we can unleash our collective genius . That means mastering the art of collaboration, crafting the optimal conditions for a team to perform at its absolute best. RequirementsAgile/Lean Ways of Working & Mindset - You've coached many Agile product teams and have a deep expertise in Agile ways of working and mindset. You're comfortable working in the context of large corporates. You are able to discuss Agile fluently without relying on jargon. Cross-functional Knowledge - You have hands-on knowledge of how different disciplines work, their purpose and strengths, and understand how they contribute through different stages of a project. You are well versed in product delivery, as well as research, design and tech methodologies. Cross-functional Collaboration - You are experienced in leading cross-functional teams and guiding them towards effective collaboration across discovery, design and development work items, in the spirit of Agile delivery. Team Dynamics - You understand the characteristics of high performing teams and have a wide variety of tools available to you to help guide a team towards greater dynamics, collaboration and effectiveness. Conflict Management - You're comfortable addressing intra-team challenges and supporting individuals through conflict resolution. Stakeholder Relationships - You're able to cultivate trust and grow meaningful relationships with clients' senior stakeholders, encourage engagement and alignment of expectations, and empathise with the challenges they are facing. You can empathise with the culture of large corporates. Proactive - You are proactive in supporting your teams, always trying to be steps ahead in identifying opportunities to make their lives easier. Continuous Improvement - You're continuously looking for ways to improve delivery processes and eager to learn more about better ways of building teams and products. Encouraging Growth - You recognise that it's often the unsaid that holds us back, so you champion a culture of encouraging constructive feedback - both by providing individual feedback and coaching to team members and requesting it for your own improvement. Leadership - You can read a situation and recognise when it's appropriate and necessary to intervene, or to let things unfold. Positive and Upbeat - You bring a positive and enthusiastic spirit to everything you do. And you are good at infecting your teams with good vibes. Fun - You like to have fun and find opportunities to bring fun to the day to day with your teams. Project Administration - You can easily perform all project management related hygiene tasks, like timesheets approvals, leave tracking, budget and progress tracking, risk management and issue escalation. Compensation and benefits The base salary range for this full-time role is between $135,000 and $160,000. The actual salary amount within this range will depend on the candidate's experience, skillset, market knowledge, and the salaries of current employees in similar roles. We benchmark our salaries regularly against competitive market data, so these ranges are subject to change. Full-time employees also qualify for ustwo's Profit Share Scheme, in which the studio group shares up to one-third of operating profits with all employees, subject to hitting certain safety thresholds and targets. Additionally, all full-time employees are eligible for the following benefits:
- Fully paid Medical, Vision, and Dental coverage
- 401k with up to 5% company matching
- 20 Days PTO
- Up to 15 additional closed days per year, including the last week of the year
- Hybrid working model
- Transit and Health FSA programs
- Citibike membership
- One Medical and Talkspace Memberships
- 16 weeks of paid parental leave
- Annual Growth & Development Budget
- Monthly Wellness & Cell Phone Contributions
ustwo is committed to making a measurable positive impact on people's everyday lives. We are an equal opportunity employer and value diversity at our company. We believe diverse teams help us make better products and we actively hire for cultural growth. We welcome people of all ages, stories and backgrounds. We provide everyone with equal access to professional development. About ustwo ustwo combines expertise in product and service development, ventures and gaming to make a meaningful impact on the challenges companies and individuals face in contemporary culture. Over the years, we have been carving out a reputation in the space between digital product development and new experience design. Our deep product development knowledge, our design heritage and our leadership at the edges of technology and culture, means we are capable of providing fresh creative and strategic direction on genuinely new experiences, as well as deep technical expertise on implementation - never disconnecting strategy from implementation. This combination of capabilities is rare and valuable, particularly in a market that's seeing ever-increasing convergence of entertainment, gaming, content, commerce, and platforms.
