Aging Services Specialist, Living in Place - Breaking Ground : Job Details

3-24 27th Ave, Astoria, NY 11102, USA Req #2861

Tuesday, January 14, 2025

ABOUT US: We believe that everyone deserves a home!Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

POSITION SUMMARY: Aging Services provides milieu-based services to tenants across our permanent housing portfolio focused on building community. Through time-limited, goal-directed case management services for those aging in place, the Aging Services team supports tenants in maintaining housing and improving their overall health and well-being. Reporting to the Clinical Coordinator of Living in Place, the Aging Services Specialist provides support to seniors throughout Breaking Ground and uses a Critical Time Intervention (CTI)-informed model; providing time-limited services focused on housing retention, resource development, and community integration intended to support older adults with aging safely in the community. This position maintains a maximum caseload of 50 clients and serves as a member of the Tenant 360 team.

This position has a 35-hour work week and is fully in-person. The position may require occasional evening or weekend hours to support tenant events.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Carry a caseload of 40-50 participants for auxiliary, short- to medium-term, solutions-focused services using a Critical Time Intervention (CTI)-informed model
• Conduct structured assessments to evaluate service needs and develop appropriate person-centered service plans based on assessment
• Outreach to potential community partners as well as Breaking Ground programs to obtain referrals and build/maintain caseload
• Provide accurate and appropriate information on benefits, entitlements, programs, and case assistance and assist in accessing services, including referral, counseling participants, and advocating on behalf of participants
• Arrange for provision of services needed by participants
• Maintain complete and accurate case records by documenting engagements, attempted engagements, referrals, and collateral contacts timely in electronic case management record or through other means
• Prepare reports and other documentation related to service provision and disseminate information when necessary
• Escort participants to appointments as needed or appropriate
• Collaborate with other Aging Services Team members to implement group programming, including potential co-facilitation of socialization or similar groups
• Conduct home visits as necessary to conduct assessments and/or engagements
• Collaborate with external partners and site-based social services teams, including attendance at case review and case conferences, to ensure coordinated care for participants
• Provide supportive counseling
• Perform other related duties as assigned

MINIMUM QUALIFICATIONS:

• Bachelor's degree or equivalent experience
• 1-2 years of experience working with older adults and/or populations who have experienced homelessness
• Housing-based case management experience strongly preferred
• Experience using electronic case management or health records preferred
• Proficiency in solutions-focused interventions and motivational interviewing techniques preferred
• Superb collaborative skills
• Creativity and strong problem-solving skills
• Demonstrated success in working in a fast-paced environment
• Ability to communicate (verbally and written) with diverse populations and stakeholders
• Ability to travel throughout the 5 boroughs via public transportation or vehicle
• Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground, is preferred
• Bi-lingual in Chinese, Korean, Russian, or Spanish preferred