Air and Ocean Export Coordinator - IGH Holding : Job Details

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job description:

Coordinate shipments with clients

Communicate with customers, staff, and vendors on a daily basis

Deal and respond promptly with distributors and customers

Resolve any kind of issues, inquiries, complaints, and concerns

Process orders, forms, requests, and create quotations

Coordinate with freight forwarders and shipping carriers to arrange timely transportation of goods

Prepare regular export reports, including shipment schedules, transit times, and delivery performance

Monitor and track shipments to provide real-time updates on delivery status to customers and internal stakeholders

Pickup phone calls

Assist sales in quotations

Track and trace shipments

Demonstrate a willingness to learn

Qualification:

Min. 1-2 year experience in import/export shipping or related field

Experience in both Air and Ocean Export

Multilingual preferred

A valid driver's license is a plus

Knowledge of export regulations, international trade practices, and customs

Strong knowledge of Dangerous Goods Regulations (DGR)

Strong attention to detail and excellent organizational skills

Excellent customer service and client relations skills

Exceptional communication and interpersonal abilities to liaise with suppliers, customers, and internal teams

Proficiency in using MS office and/or export-related software

Remote Work: No

Work Schedule: Monday to Friday, 9AM - 6PM (1 hour lunch break)