Airport Lounge General Manager - Sodexo : Job Details

Airport Lounge General Manager

Sodexo

Job Location : San Diego,CA, USA

Posted on : 2024-10-02T06:53:44Z

Job Description :

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.

Sodexo Live's Airport Lounge Segment

has an exciting opening for the private United Club located at San Diego International Airport in San Diego, CA. We are seeking a Club General Manager to lead the Food and Beverage operations within this private club/lounge.

The lounges are dedicated spaces for elite passengers to relax, rejuvenate, enjoy food from the buffet and self-service beverage program. We are seeking a hospitality-minded General Manager to be part of creating memorable dining experiences for our guests. The General Manager will be responsible for ensuring excellent front of house guest services for our upscale United Club. The ideal candidate for this role will be a seasoned hospitality professional with a food and beverage management background within airports, hotels, restaurants, or similar high-end venues. A team consisting of Bartenders, Cooks, Food Attendants, and Custodial Staff will report to the General Manager.

Responsibilities include but are not limited to:
  • Food & Beverage:
  • Supply chain management/product ordering
  • Proactive menu design based on customer feedback and take-rates;
  • Local menu creativity/food product placement and display.
  • Staffing/Training:
  • Employee coaching and development;
  • Staffing management (coverage)/schedule planning.
  • Other:
  • Proactive communication/escalation of operational issues and ability to problem-solve in partnership with Regional Manager;
  • Hospitality-centric ability to pivot and try new things in partnership with United based on industry trends;
  • Customer service delivery beyond product service and facility cleanliness - ability to create a friendly environment and appropriately engage with guests;
  • Proactive in identifying and communicating key local market needs/trends in order to support creation of a ‘Uniquely United and Distinctly Local” atmosphere.
  • Union experience is a plus.
  • Benefits

    Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K, and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

    Compensation

    Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

    • Medical, Dental, Vision Care and Wellness Programs
    • 401(k) Plan with Matching Contributions
    • Paid Time Off and Company Holidays
    • Career Growth Opportunities and Tuition Reimbursement

    More extensive information is provided to new employees upon hire.

    Qualifications & Requirements

    Basic Education Requirement - Bachelor's Degree or equivalent experience

    Basic Management Experience - 5 years

    Basic Functional Experience - 5 years

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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