Amazon Fresh Sr. Associate - Amazon : Job Details

The Ultra-Fast-Fresh Support team's primary role is to support the Amazon US Grocery Delivery business and its different verticals such as vendor, instock and marketing managers as well as distribution, selection, and pricing teams based in the US, which have a direct impact on customer experience.

Depending on the vertical you support, you will have the opportunity to contribute to one or more of the key processes within the team, such as (but not limited to):

Interested? We want to hear from you! Please indicate in your resume how you meet the basic and preferred qualifications listed below.

The individual is expected to perform these tasks through the implementation of Standard Operating Procedures and following the Quality Standard Guidelines of the team.

In your day-to-day job you will be required to:

• Experience with Microsoft Office products and applications.
• Speak, write, and read fluently in English.
• 12+ months of merchant-service experience or customer-service experience.
• Proven success in establishing a task routine and identifying opportunities for simplification.
• Demonstrated success working in a metrics-driven environment.
• Ability to use metrics to identify root cause issues and solve for them.
• Schedule and work-from-office flexibility.

• Demonstrated ability to analyze problems logically.
• Self-disciplined, diligent, proactive, and detail-oriented.
• Good time management and organizational skills.
• Effectively prioritizes work time to ensure productivity and fulfills department standards for time spent.
• Ability to determine situational needs and provide appropriate solutions.
• Demonstrated ability to learn and multi-task.