Ambulatory Assistant Clinical Manager - Urology Department - Days - VCU Health : Job Details

The Urology Clinic is located on the 11th floor at the Adult Outpatient Pavilion and provides care to adult patients with cancer cases (bladder, kidney, prostate), various mobility issues and other urologic conditions and diseases. Our staff of RNs, LPNs, CMA and PCT has a strong team dynamic and prioritize working together to ensure our patients receive the best care possible. Our RNs work directly with patients to perform patient visits such as catheter exchanges (urethral and suprapubic), PTNS and void trials and also assist with procedures such as cystoscopies and vasectomies. We understand the value of developing trust with our patients and always put our patients first. Our clinic hours are Monday-Friday 8am-4:30pm with late days 8:30am-5pm.

VCU Health System is seeking a dynamic and experienced Assistant Clinical Manager to join our Urology team. This role is pivotal in coordinating patient care and ensuring smooth clinical operations for adult patients with a variety of urologic conditions, including cancer cases (bladder, kidney, prostate), mobility issues, and other urologic diseases. As an Assistant Clinical Manager, you will work closely with clinical leadership to optimize care delivery, maintain efficient workflows, and foster a supportive and collaborative environment among staff.

About the Role - This role is located at the Adult Outpatient Pavilion Downtown. Hours are Monday-Friday, 8am-4:30pm (with late days until 5pm).

Responsibilities

• Patient Care Coordination: Oversee patient flow, ensuring timely and effective care delivery in a fast-paced clinical environment. Actively participate in patient visits, including procedures such as catheter exchanges (urethral and suprapubic), PTNS, void trials, cystoscopies, and vasectomies.
• Staff Leadership: Supervise and support a team of Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Clinical Medical Assistants (CMAs), and Patient Care Technicians (PCTs). Foster teamwork and ensure that staff have the resources and training needed to provide exceptional care.
• Operational Oversight: Manage day-to-day clinical operations, including staffing, supply chain management, and clinic organization. Monitor and maintain efficient workflows, ensuring smooth patient transitions through the clinic.
• Collaboration and Communication: Serve as a key resource and liaison between staff, providers, administration, and other disciplines. Collaborate with clinic leadership to ensure the clinic operates in alignment with VCU Health System's mission and Magnet Hospital standards.
• Quality Improvement & Patient Engagement: Promote a culture of excellence in patient care. Actively support the continuous optimization of nursing practices, fostering patient satisfaction, engagement, and trust.
• Performance Management: Assist with team member development, providing feedback, guidance, and support. Participate in team-building and staff engagement initiatives to enhance workplace morale and performance.
• Administrative Support: Assist with various administrative tasks related to the clinic's operations, including scheduling, patient documentation, and reporting.

Required Qualifications

• Bachelor's Degree in Nursing (BSN)
• Active RN license in the state of Virginia
• Minimum of 3 years of nursing experience in a clinical setting, preferably in urology or a related field
• Strong leadership and team management skills, with a focus on communication, collaboration, and problem-solving
• Experience in managing clinical workflows, patient care coordination, and staff supervision
• Ability to prioritize and manage high-volume patient visits in a fast-paced environment
• Demonstrated commitment to patient-centered care, continuous improvement, and quality outcomes

Required Skills - Competitive salary and benefits package. Opportunity to work in a Magnet-recognized hospital. Professional development opportunities and support for continuing education.

Equal Opportunity Statement - VCU Health System is committed to diversity and inclusion and encourages applicants from all backgrounds to apply.