AMBULATORY CARE REPRESENTATIVE - CLOCKTOWER - Jamaica Hospital : Job Details

AMBULATORY CARE REPRESENTATIVE DEPARTMENT: CLOCKTOWER 37.5 HRS. PER WEEK 91-20 Atlantic Ave, Queens, NY 11416 The Department of Ambulatory Care at Jamaica Hospital provides patients with a wide array of primary and specialty care in an outpatient setting. Our Medisys Family Care Center located in Ozone Park Queens, is group practice specializing in Family Medicine, Gynecology, Internal Medicine/Pediatrics, Obstetrics & Gynecology, Pediatrics and Podiatry We are currently seeking experienced compassionate Ambulatory Care Representative for immediate full time day shift opportunities RESPONSIBILITIES:

• As an Ambulatory Care Representative, you'll be the first point of contact for patients seeking care in our facility. Responsible for greeting patients/family, scheduling patient appointments, scheduling hospital and ambulatory admissions/procedures.

SPECIFIC DUTIES WILL INCLUDE:

• Utilizing EPIC electronic appointment system to schedule and review appointments, verify/update insurance and patient demographics and perform patient registration (check-in check-out process).
• Greeting and screening patients.
• Collecting clinic/insurance payments and dispersing carfare.
• Providing coordination of services to address patient needs related to benefits, finance and other services.
• Answering phones and addressing patient/caller inquiries
• General clerical support i.e faxing, scanning, sorting mail etc.

Requirements

• Must have High School Diploma or General Equivalence degree.
• Must be computer literate.
• Knowledge of medical terminology.
• Previous registration experience preferred.
• Excellent phone and customer service skills.
• Must be able to work evenings and alternate weekends
• Bilingual (English/Spanish) a plus