Ambulatory Service Representative, Periop Procedural Scheduling, 40 Hours, Days - UMass Memorial Health : Job Details

Ambulatory Service Representative, Periop Procedural Scheduling, 40 Hours, Days

UMass Memorial Health

Job Location : Worcester,MA, USA

Posted on : 2024-09-27T05:19:10Z

Job Description :

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Find out more about this role by reading the information below, then apply to be considered.

Exemption Status: Non-Exempt

Schedule Details: Monday through Friday

Scheduled Hours: 0900-1730

Shift: 1 - Day Shift, 8 Hours (United States of America)

Hours: 40

Cost Center: 10020 - 2123 Periop Procedural Scheduling

Union: SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence, and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community, and each other. And everyone, in their own unique way, plays an important part, every day.

Job Description

$3,000 Sign-on Bonus: Your Talent Acquisition Consultant will discuss with you the details as well as your eligibility for the sign-on bonus during the recruitment process.

I. Major Responsibilities:

  • Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures.
  • Confirms and verifies patient demographic and insurance information.
  • May collect co-payments from patients upon arrival.
  • Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information.
  • Assesses patients' needs, including but not limited to, financial counseling, interpreter services, social services, and refers to appropriate person or area.
  • Position Qualifications:

    License/Certification/Education:

    Required: High School Diploma.

    Preferred: Associate's or Bachelor's degree.

    Experience/Skills:

    Required:

  • 3 years of related experience; this requirement is waived if candidate has Associate's or Bachelor's degree.
  • Ability to use specialized applications software and computer systems.
  • Ability to work under stressful situations.
  • Exemplifies professional behavior and excellent communication and human relations skills.
  • Preferred: Knowledge of business office procedures and medical terminology/procedures.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

    We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community, and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player, and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

    As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status, or other status protected by law.

    If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.

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