Ambulatory Services Rep II - Texas Children's Hospital : Job Details

We are searching for an Ambulatory Services Representative -- someone who works well in a fast-paced setting. In this position, you will provide excellent customer service as the first contact for patients, providers and staff accessing ambulatory clinics. You will expedite the outpatient check-in and check-out processes by reviewing appointment status using electronic appointment system to view information regarding appointment, insurance, and history. You will also collect pre-visit payments and communicate with the clinic liaison regarding factors impacting the patient visit and general clinic-patient flow. You will also secure the financial integrity of the patient's account by verifying benefits and obtaining referrals, authorizations, and pre-certifications. Think you've got what it takes? Qualifications High school diploma or GED required 2-years experience in customer service OR 2-year's clerical, medical office, or business experience preferably in healthcare environment requ...Ambulatory Services, Ambulatory, Customer Service, Healthcare, Patient