AMI Management Specialist - Lumbee River EMC : Job Details

Company is committed to diversity and inclusion. We are an equal opportunity employer including veterans andpeople with disabilities.A Brief OverviewThe Advanced Metering Information (AMI) Management Specialist is responsible for the management,coordination, testing and planning of the advanced metering infrastructure (AMI) and meter systemsapplications. The position ensures the accurate configuration of the Meter Data Management System (MDMS).What you will do•Provide expertise for functionality configuration, and data delivery services•Manage the AMI system to ensure daily schedules are run within required limits•Manage, monitor, analyze, troubleshoot, and ensure timely repairs of the AMI system, network, andassociated equipment•Manage the day-to-day AMI system health issues and activities•Oversee and monitor AMI orphans and no-read reports, trouble tickets, High/Low validation reports andmake recommendations•Address AMI communications issues. Monitor and analyze AMI GIS shape files for problems.Troubleshoot and correct as necessary•Ensure that customer issues related to the AMI and metering system are investigated and addressed in atimely manner•Ensure all meters are calibrated and reporting accurately and the system performance is within requiredlimits•Ensure read schedules run in accordance with billing schedules, data collection services and data deliveryservices•Manage and monitor AMI meter data gathering hierarchy and optimize configuration as necessary.Analyze and correct meter and account data relative to AMI•Maintains necessary records and prepares oral and written reports; reviews account records, history, andissues or approve adjustments to customer accounts to correct errors or resolve escalated disputes•Prepares special/or recurring reports and/or special studies; develops recommendations to improvedepartment operations; coordinates work with various departments and other users in making systemmodifications.Qualifications•Associate's Degree Computer Science, Management Information Systems, or related field Required•An equivalent combination of education and experience sufficient to successfully perform the essentialduties of the job•3-5 years Supporting integrations and data exchange between multiple application systems, andrelational database experience Required•Practices, methods, techniques, tools, and equipment used in the reading, installation, testing,calibration, maintenance and repair of small, medium, and large meters that utilize AMI components•Process mapping and structured problem solving, theoretical and practical knowledge necessary todevelop and monitor performance standards•Record keeping principles and procedures•Effective use of modern equipment and communication tools used for business functions and program,project, and task coordination, including computers and software programs relevant to work performed•Driver License RequiredOur people are passionate about what they do, the product they sell, and the customers they serve. If you'relooking for an opportunity to be a part of a work family that values collaboration, innovation and dedication,we're the right company for you.The below disclaimers must be read in their entirety and acknowledged, by signature, as part of the application process. Please make certain that you have answered all of the questions of this employment application truthfully.By signing below, I understand that the information provided is true and correct, and that any misstatements or omission of material facts in the application or the hiring process may result in discontinuing of the hiring process or termination of employment, no matter when discovered. 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