Aministrative Assistant- Affordable Housing - Related Companies : Job Details

Responsibilities

Job Description

Join our team as an Administrative Assistant supporting affordable housing operations. In this role, you will handle administrative tasks, provide excellent customer service to residents, and assist with compliance and record-keeping. This position is key to maintaining efficient office operations and ensuring a positive experience for residents.

Responsibilities:

* Ensure all team members have access to the tools they need for their jobs, including office supplies and equipment, hardware, software, telephone, internet, and IT support.

* Manage relationships with office building management, vendors and consultants.

* Be a welcoming resource for everyone that calls or emails.

* Provide front desk reception coverage in the office, including answering phones.

* Schedule appointments and maintain internal calendar and tracking systems for initial lease ups, and general inquiries.

* Develop and maintain methods for quick compilation of key information required for team members, vendors and consultants.

* Plan and attend select meetings, take notes, prioritize takeaways and follow-ups, including weekly team meetings.

* Working with facility management, requesting service as needed and alerting the team of any drills or changes to the environment.

* Assist and organize events, such as group lunch and annual holiday party.

* Assists staff with the handling of all applicant/resident questions and concerns professionally and expeditiously.

* Showing prospect residents current vacant units and building amenities throughout the portfolio.

* Orderly receipt/intake of remarketing applications (date, time, & # stamp).

* Database entry and paper logbook entry (when applicable).

* Perform additional duties which may be assigned.

Office Services:

* Ensures the entire office, from the meeting rooms to the copy areas are properly maintained and remain representative of the Related brand.

* Oversee inventory and management of office supplies.

* Identifies facilities issues and concerns and coordinates with Facilities Manager to address in a timely manner.

* Manage mailroom operations to ensure timely processing of all incoming and outgoing mail.

* Anticipates office needs and is proactive about addressing them.

* Develop and maintain effective communication and working relationships with department heads, EAs, Facilities, building management and vendors.

COMPENSATION

* $24.00 - $27.00 / hour

Benefits:

* Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program

* Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs

* Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching

* Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities

#LUXNYFL

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Qualifications

Qualifications:

* 2+ year's prior experience in a fast-paced office environment in a similar role, preferably in real estate.

* Some LIHTC knowledge & experience preferred.

* Excellent communication skills both verbal and written.

* A professional and polite phone manner and email etiquette.

* Well organized with the ability to make existing processes more efficient.

* Excellent knowledge of Microsoft Word Office Suite.

* Able to work both independently as well as within a team.

* Position is subject to mandatory overtime during lease-ups.

* Bilingual a plus, but not required.

* NYS Notary License.

* Travel required up to 10%.

* A positive proactive attitude and willing to take on more responsibility as they grow into the role.

Overview

Related is an Equal Opportunity Employer

Related values diversity in backgrounds and experiences. We are proud to be an equal-opportunity employer and are deliberate about the team and culture we are building. We aim to ensure competitive total compensation commensurate with experience, workplace geography, and market standards.

Related will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws.

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