Animal Control and Protection Officer III - SR-18 - Hawaii County, HI : Job Details

Salary : $54,984.00 AnnuallyLocation : Future vacancies with immediate vacancies in Kailua-Kona, HIJob Type: Permanent & Temporary PositionsJob Number: 2024-00079Department: Animal Control & ProtectionOpening Date: 06/02/2024Closing Date: ContinuousDuties Summary Responds to requests for animal control and protection services and enforces compliance with applicable laws and regulations governing the humane care, control, protection, and impoundment of animals; and performs other related duties as required.There are three (3) immediate permanent full-time vacancies with the Animal Control and Protection Agency in Kailua-Kona.The eligible list may be used for other permanent and temporary vacancies as they arise during the life of the list. Temporary appointment may lead to conversion to permanent appointment.Special Working Conditions: The Animal Control and Protection Agency is a seven (7) day a week operation. Working hours may include four (4) day/ten (10) hour workdays, weekend, and holiday work as required. Exposure to hazardous, filthy, and/or obnoxious conditions. Examples of Duties

• Responds to requests and complaints in regard to stray, loose, dangerous, and injured animals, animal cruelty, attacks, and other animal control and protection services and enforces compliance with applicable laws and regulations governing the humane care, control, protection, and impoundment of animals.
• Initiates and conducts the full range of investigations in regard to stray, loose, dangerous, and injured animals, animal cruelty and attacks; prepares reports as required; maintains accurate and legible case files, work records, forms and reports, including accounts of investigative findings and other information.
• Conducts patrols and humanely captures and removes stray, uncontrolled, injured or abused animals and transports them to the shelter for impoundment.
• Prepares and maintains accurate and legible case files, work records and forms, and reports, including accounts of investigative findings and other information; uses a computer to access, input and retrieve work-related information, maintain case files and records and produce written reports.
• Humanely and effectively receives animals; enters information about the animals and takes pictures of kennel animals and identifies shelter animals with appropriate tags or bands before kenneling.
• Humanely and effectively euthanizes sick, injured, and/or dangerous animals.
• Appears in court for testimony when required.
• Keeps up to date on Federal, State, and County laws, codes, and regulations relating to animal control and protection, governing the treatment, care, and control, and protection of animals.
• Takes appropriate action in the removal of dead or injured animals from public and private property.
• Attends and participates in shelter meetings, community, and educational presentations and events.
• Provides information on laws and regulations governing the treatment, care and control of animals to the public; participates in outreach services; educates the public about animal issues and responsible pet ownership and promotes a humane and caring attitude towards animals.
• Regularly inspects equipment and vehicles for damage and wear; maintains equipment and assigned vehicles and notifies appropriate staff of any mechanical issues or other problems; keeps accurate records and inventory of vehicles and equipment.
• Immediately notifies Animal Control and Protection Administrator and appropriate staff of any major incidents requiring special attention.
• May assist with training lower-level staff on animal control operations.
• Safely operates a vehicle to perform work-related travel.
• Performs other related duties as assigned.

Minimum Qualification Requirements Training and Experience:A combination of education and experience substantially equivalent to:

• graduation from high school, and
• four (4) years of experience handling animals, of which
• two (2) years shall have involved the enforcement, interpretation, or application of animal control laws, ordinances, regulations, or policies and procedures, and
• possession of a valid State of Hawai'i driver license (Class 3) or any other valid comparable driver license at time of filing. (You will be required to submit your valid driver's license at time of hire.)

Note: possession of a current CAETA Certificate of Completion is required prior to completion of probation, and possession of a current American Red Cross CPR/AED/First Aid Certificate is required prior to completion of probation.Examination: All applicants who meet the minimum qualification requirements will be assigned a score of 70 points. An education and experience evaluation will be conducted based on the applicant's training, education and experience as presented in the application.Please read the minimum qualification requirements carefully. Be certain to list all pertinent training and experience, as this may be important in determining your examination score. It is essential that the applicant describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and year), and indicate the number of hours worked per week. Attach all required documentation (e.g. official transcript, professional license(s)/certification(s), DD-214, etc.) at the time of submitting your application. Note: In-person interviews and/or further testing in Hawai'i County may be required at the discretion of the hiring department/agency. If in-person interviews and/or further testing are required, applicants who are referred to the hiring department/agency must be available to participate in person and at their own expense at that phase of the selection process. Knowledge of: laws, codes, ordinances, rules and regulations applicable to the proper care and control of animals; principles and techniques of investigation applicable to the work involved; safe and effective handling, restraint and confinement of animals; characteristics of different species and breeds of animals; use of common computer programs, and report writing.Ability to: interpret, apply, and enforce, Federal, State, and County laws, codes, and regulations relating to animal control and protection; capture, handle, restrain, confine, and transport animals using methods, techniques, and/or special equipment; remain calm and impartial in confrontational situations; develop and maintain effective relationships with staff, government and community agencies; communicate information concisely and effectively orally and in writing; resolve problems and complaints; conduct investigations; safely operate a motor vehicle and equipment, and deal tactfully and effectively with staff, community groups, individuals, and the public.Physical Requirements: Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations. Physical Effort Grouping: Heavy Benefits of County employment: The County of Hawai'i offers a competitive compensation package. Your total compensation is comprised of your salary and a generous range of valuable benefits, subject to eligibility requirements.

• Flexible Working Arrangements: Options may include telecommuting, alternate work schedules (4-10) and flexible working hours. (Not all Departments/Agencies participate and not all positions are eligible.)
• Vacation: Start accruing paid vacation time immediately upon hire - up to 21 days per year.
• Sick Leave: Start accruing paid sick leave time immediately upon hire - up to 21 days per year.
• Holidays: The County provides 13 paid holidays per year (plus General Election Day when applicable).
• Training and Development: The County has a variety of training and development opportunities for employees.
• County Tuition Reimbursement Program: This scholarship program rewards employees who take the initiative to advance their education and learning.
• Public Service Loan Forgiveness (PSLF) Program: You may be eligible for this federal program which forgives portions of federal student loans for individuals working in public service.
• Retirement Plan: The Employees' Retirement System is a qualified defined benefit public pension plan that provides retirement, disability, survivor and other benefits to all eligible full-time and part-time county employees in the State of Hawaii as well as their beneficiaries.
• Deferred Compensation: Save additional money for retirement - this voluntary supplemental retirement savings plan allows for the investment of tax-deferred contributions.
• Flexible Spending Plan: Use pre-tax dollars to pay for qualified dependent care and/or medical expenses, as well as insurance premiums.
• Health Benefit Plans: The County of Hawai'i offers a variety of health benefit plans for eligible employees.
• Employee Assistance Program (EAP): This voluntary assistance program provides employees and their family members with free professional and confidential assistance in overcoming personal and work-related problems.
• Group Life Insurance: Free life insurance policy for active employees.
• Credit Union Membership
• Other Leaves: You may be eligible for other leaves, including Family Leave, Funeral Leave, Leave Sharing, Military Leave, Donor Leave, Victims Protection Leave, as well as leave for Parent-Teacher Conferences, Disaster Relief, Blood Bank Donations, and Jury Duty.

All benefits are subject to eligibility requirements and change due to legislative actions and/or changes negotiated through collective bargaining. Please check out the benefits tab for additional information. Supplemental Information Please scan and attach these supporting documents to your on-line application, if required:

• an official college transcript,
• a valid driver's license,
• a temporary assignment verification,
• professional licenses, and/or
• certificates,

Veterans applying for veteran's preference points shall also scan and attach their DD-214 form and as needed, their VA claim letter to the on-line application.PLEASE APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME.ELECTRONIC NOTIFICATION TO APPLICANTS:Please ensure that the email address and mobile phone number you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails and text messages or fail to check your email box or NEOGOV account INBOX in a timely manner. Checking your NEOGOV account INBOX daily is recommended and is the most secure method to check on notices sent to you. This is a new feature created by our vendor, NEOGOV. Please add [email protected] to your contact list. Open your NEOGOV account using your user name and password. In the upper right hand corner of the account is your name, and under your name, click on INBOX to view all notices sent you. The notices will appear here in the INBOX even in the event you don't receive it on your cell phone, computer, or other electronic device. This is the best way to check and view all notices sent to you.You will receive a confirmation email upon successfully submitting your application. Failure to receive this confirmation email, indicates that your application was not submitted.Benefits of County employment: The County of Hawai'i offers a competitive compensation package. Your total compensation is comprised of your salary and a generous range of valuable benefits, subject to eligibility requirements.

• Flexible Working Arrangements: Options may include telecommuting, alternate work schedules (4-10) and flexible working hours. (Not all Departments/Agencies participate and not all positions are eligible.)
• Vacation: Employees start accruing paid vacation time immediately upon hire. 14 hours are earned after a full month of service, which equals to 21 days per year, with a maximum accumulation of 90 working days.
• Sick Leave: Employees start accruing paid sick leave time immediately upon hire. 14 hours are earned after a full month of service, which equals to 21 days per year, with no limitation on the amount of sick leave that may be accumulated.
• Holidays: The County provides 13 paid holidays per year (plus General Election Day when applicable).
• Training and Development: The County provides a variety of training and development opportunities for employees.
• County Tuition Reimbursement Program: Scholarship program for employees who take the initiative to advance their education and learning, subject to eligibility requirements and reimbursement limits.
• Public Service Loan Forgiveness (PSLF) Program: A federal program forgiving the balance of federal student loans for individuals working in public service. For program requirements and additional information, please visit
• Retirement Plan: The Employees' Retirement System is a qualified defined benefit public pension plan covered under Section 401(a) of the Internal Revenue Code. It provides retirement, disability, survivor and other benefits to all eligible full-time and part-time county employees in the State of Hawaii as well as their beneficiaries. For more information visit
• Deferred Compensation: Eligible employees may participate in the Island Savings Plan (a deferred compensation plan as provided under Section 457 of the Internal Revenue Code.) This is a voluntary supplemental retirement savings plan that allows for the investment of tax-deferred contributions into a variety of investment options.
• Flexible Spending Plan: Eligible employees can use pre-tax dollars to pay for their portion of insurance premiums, qualified dependent care and/or medical expenses.
• Health Benefit Plans: The County of Hawai'i offers the following health benefit plans for eligible employees:
  • Medical Plan (HMO or PPO)
  • Vision Plan
  • Dental Plan
  • Prescription Drug Plan

These benefits are administered by the Hawaii Employer-Union Health Benefits Trust Fund. For more information about current employee contribution rates and plans see the EUTF website ().

• Employee Assistance Program (EAP): The County offers a voluntary assistance program which provides its employees and their family members with free professional and confidential assistance in overcoming personal and work-related problems.
• Group Life Insurance: The County provides a free life insurance policy for active employees.
• Credit Union Membership
• Other Leaves: You may be eligible for other leaves, such as: Family Leave, Funeral Leave, Leave Sharing, Military Leave, Victims Protection Leave, Parent-Teacher Conferences, Disaster Relief, Blood Bank Donations, Donor Leave, and Jury Duty.

All benefits are subject to eligibility requirements and to legislative and/or changes negotiated through collective bargaining.01 REQUIRED SUPPLEMENTAL QUESTIONS. The information provided to these Supplemental Questions may be used in combination with your application to determine whether you meet the minimum qualification requirements and/or your final score. Failure to provide detailed and complete information may result in your application being rejected or you receiving a lower score. Please do not submit a resume in place of completing the Supplemental Questions. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience Sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking.I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected or my receiving a lower examination score. I also understand that I may not submit resumes in lieu of filling out the application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information.

• I acknowledge that I have read and understand the above information.

02 Applicants must meet all the requirements for the position they are seeking as of the closing date of the recruitment, unless otherwise specified. Your possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position. It is essential that you describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and year), and indicate the number of hours worked per week.Note: Calculation of experience is based on full-time, 40-hour work weeks. Part-time experience must be pro-rated. Example: Twelve months of experience at 20 hours per week is equivalent to six months of experience. In addition, hours worked in excess of 40 hours per week, per work experience, will not be credited. Example: Twelve months of experience at 60 hours per week is equivalent to one year, not one and one-half years.

• I acknowledge that I have read and understand the above information.

03 Do you have a high school diploma or equivalent (GED or HISET)?

• Yes
• No

04 Do you have four (4) years of experience handling animals?

• Yes
• No

05 If you answered Yes to question #4, please describe where you gained your work experience. Describe each change in employer or position separately. Include the following information:A. Employer's nameB. Your job titleC. Employment dates (from month/day/year to month/day/year)D. Hours worked per weekE. Detailed description of your experience handling animalsF. The percentage of time you spent performing this workIf you answered No, enter N/A.Be specific and complete ALL questions for ALL experience you are claiming. The following are unacceptable responses:- See above- Refer to resume- See attached06 If you answered Yes to question #4, did two (2) of those years involve the enforcement, interpretation, or application of animal control laws, ordinances, regulations, or policies and procedures?

• Yes
• No

07 If you answered Yes to question #6, please describe where you gained your work experience. Describe each change in employer or position separately. Include the following information:A. Employer's nameB. Your job titleC. Employment dates (from month/day/year to month/day/year)D. Hours worked per weekE. Detailed description of your duties involving the enforcement, interpretation, or application of animal control laws, ordinances, regulations, or policies and proceduresF. The percentage of time you spent performing this workIf you answered No, enter N/A.Be specific and complete ALL questions for ALL experience you are claiming. The following are unacceptable responses:- See above- Refer to resume- See attached08 Do you have a valid State of Hawai'i driver's license (Class 3) or any other valid comparable driver's license at the time of filing? (Note: You will be required to submit your valid driver's license at time of hire.)

• Yes
• No

Required Question