Apartment Concierge - InterSolutions : Job Details

InterSolutions is seeking Concierge associates ready to provide apartment residents with top-notch service at an apartment community.Becoming an associate of InterSolutions is the perfect way to start or progress your career in property management. We offer paid industry training, Fair Housing certification, and career coaching. Essential Job Functions:Oversee the lobby and front desk area by answering phones and greeting guests and vendorsProvide first-line customer service for all resident requests, issues, and work ordersFollow up on all completed requests ensuring resident satisfactionFollow applicable emergency procedures and contact applicable public service response organizations in case of an emergencyMonitor all common areas ensuring proper upkeep and cleanlinessOne to two years of experience in a customer-facing service roleMust have background in securityExceptional customer service skillsExcellent follow-up and follow-through skillsAbility to communicate effectively both in writing and verballyAbility to work independently with minimal supervisionBasic computer knowledge including Microsoft Word, Outlook, ExcelAbility to work day, weekend, and evening hours as required