Application Engineer - Inside Sales Engineer - GEA : Job Details

Are you ready to be a part of a global leader in the food, beverage, and pharmaceutical sectors? GEA is seeking a talented Application Engineer to join our team. With over 18,000 employees across more than 50 countries, GEA offers a stimulating work environment, international collaboration, and amazing opportunities for personal growth and development.

Responsibilities / Tasks

We are currently seeking an Inside Sales Engineer to support our Regional Managers in their sales efforts, coordinate order details and logistics, and ensure customer satisfaction.

Summary of Responsibilities:

• Collaborate with Regional Managers to provide support in sales efforts, including preparing quotations for highly engineered capital equipment.
• Coordinate machine order details and logistics with customers and our manufacturing facility in Italy.
• Maintain and update project database, preparing reports for management and supporting aftermarket sales group.
• Provide sales estimates, troubleshoot equipment installed base, and assist technical sales and service for the homogenizer market.
• Act as a technical product expert during customer visits, promoting sales and addressing customer inquiries.
• Conduct customer training sessions to enhance their knowledge of the equipment.
• Develop trusted relationships with customers by providing support during troubleshooting visits.
• Perform market research studies on equipment competitiveness.
• Manage all phases of the machine sales and order execution process, including quotation, procurement, fabrication, delivery, and commissioning.
• Collaborate across departments, including sales, service, aftermarket spare parts, commercial, and logistics, to develop effective customer solutions and drive satisfaction.
• Serve as a liaison between the North American sales team and the European manufacturing plant.
• Match customer requirements with GEA product offerings to develop customized equipment solutions.
• Specify technical requirements of GEA-built equipment with the factory.
• Source and size domestically purchased auxiliary components, such as control panels, pumps, heat exchangers, motors, etc.
• Review technical and engineering documentation to ensure quality, accuracy, and completeness.
• Utilize SAP and equipment database software for efficient data gathering and execution of business processes.
• Conduct audits on new equipment orders to ensure technical accuracy.

Your Profile / Qualifications

• Bachelor's or Associate Degree in a related business environment. A degree in Mechanical, Chemical, or Food Science Engineering is a plus.
• Ideally, 2+ years of experience in a sales environment. New graduates with relevant qualifications will be considered.
• Proficiency in PC skills, including the MS Office suite.
• Knowledge of SAP is a plus.
• Excellent written and oral communication skills in English.
• Strong interpersonal skills to build effective relationships with customers and internal stakeholders.

GEA offers competitive pay and great benefits.

• 12 Paid Holidays
• PTO - Paid Time Off
• Medical Plans
• Dental Insurance
• Vision Insurance
• Health Savings and Spending Accounts
• Tuition Reimbursement
• 401k with excellent employer match
• Wellness Incentive Program
• Employee Assistance Program

GEA is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

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