Applications Systems Analyst I - CALISTA CORPORATION : Job Details

Calista CorporationRegularJOB SUMMARY: The Applications Systems Analyst position assists IT and multiple departments in the management and support of various critical business applications and processes. This position will serve as a team member of the Application Team for Calista IT. Responsibilities will include administration, documentation, and research to ensure safe and efficient operations.ESSENTIAL FUNCTIONS:

• Manage and Assist teams that manage software suites and business applications run within Calista and supported subsidiaries.
• Maintain high level confidential company documents and sensitive data.
• Implement information assurance principles and organizational requirements to protect confidentiality.
• Assist with requirements gathering and research to find and deploy applications for new and existing processes.
• Assist with or perform user trainings on new or existing processes and software.
• Assist with user communication and management of support ticket system.
• Provide off hours support, as needed, to support product enhancements and updates.
• Evaluate and pursue more efficient solutions to existing processes.
• Assist with documentation processes and procedural updates.
• Perform other duties as assigned.

SUPERVISORY FUNCTIONS: This job has no supervisory responsibilities.KNOWLEDGE, SKILLS, & ABILITIES:

• Strong multi-tasking skills with the ability to prioritize and make efficient use of time.
• Excellent analytical and technical skills with the ability to gather and apply requirements to improve business applications and processes.
• Strong organizational skills
• Excellent communication skills, both oral and written; must have strong documentation skillset.
• Knowledge of access and the ability to handle confidential and sensitive information, while maintaining high level confidentiality.
• Ability to work in a team environment, and take direction, and offer suggestions.
• Ability to learn new applications quickly.
• Ability to prioritize or elevate support requests.
• Ability to learn, understand, and follow the Company's Standard Operating Procedures (SOPs)
• Ability to actively listen, and to provide exceptional customer service.
• Ability to interact in a professional and ethical manner with customers, vendors, and co-workers.
• Possess a wide range of concepts, practices, and procedures experience covering systems software.
• Ability to meet deadlines and accomplish agreed upon milestones as required.
• Ability to work in a Native Corporation multi-business environment.

MINIMUM QUALIFICATIONS:

• Bachelors in computer science or related field.
• Two years' experience in software support in an enterprise software environment, preferred.
• Experience in Business functions and terminology.
• Experience with server administration is a plus.
• Valid state driver's license and be qualified to operate a vehicle under the conditions of Calista's Driving Policy

• Ability to pass a background, drug, and reference check.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Calista Corporation has a fast-paced multi-tasking customer service-oriented office environment requiring a high degree of efficient and effective performance. Adaptability regarding schedule and task changes is necessary to accommodate changing priorities. Overtime will be necessary at times.PREFERENCE STATEMENTPreference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).EEO STATEMENTAdditionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits. REASONABLE ACCOMMODATIONIt is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. The statements contained in this job description are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.