Appointment and New Patient Coordinator - Star Dental Partners : Job Details

MoreSMILES Dental Spa is now seeking a dedicated and enthusiastic Full Time Dental Appointment and New Patient Coordinator to join our team in beautiful Mandeville, Louisiana.

As the first point of contact for our patients, the Full Time Dental Appointment and New Patient Coordinator plays a crucial role in providing exceptional customer service and ensuring the smooth operation of our busy multi-provider dental practice.

Full Time Dental Appointment and New Patient Coordinator Schedule

Monday and Wednesday 8:00am to 5:00pm (huddle is 8-8:30am)

Tuesday and Thursday 7:00am to 4:00pm (huddle is 7-7:30am)

Friday 8:00am to 1:00pm (huddle is 8-8:30am)

To learn more about this premier practice: www.moresmiles.com

Full-Time (FT) Employment Benefits

• Monthly Employee Incentive Program
• 401K
• Paid Time Off (PTO)
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid $25k Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Long Term DIsability
• Voluntary Life & AD&D Insurance
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional Benefits

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program (EAP) for all employees and their household

• Welcome and greet patients for positive first impressions
• Patient check in/out
• Coordinating patient payments
• Answers incoming calls
• Confirm appointments
• Confirming patient information and gathering needed patient documentation
• Additional duties as specified

• High school diploma required
• Previous dental front office experience in a multi-provider practice is highly preferred
• Microsoft Office Suite experience
• Proficiency in dental practice management software
• Excellent communication and interpersonal skills
• Customer service oriented and commitment to providing outstanding patient care
• Reliable and collaborative team member
• Strong organizational abilities and attention to detail
• Ability to maintain composure in a high-pressure environment
• Prolonged sitting and standing as needed
• Ability to lift up to 10 lbs.

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.