Appointment Setter / Call Center Representative - Priority Payment Systems South : Job Details

Job DescriptionJob Description

We are hiring several Appointment Setters / Call Center Representatives for our Outside Sales Representatives and growing team here at Priority Payment Systems South.

Job Summary:

As an Appointment Setter / Call Center Representative, you will be responsible for engaging with potential and existing customers via phone to promote our products and services, handle inquiries, and achieve sales targets. You will play a crucial role in our customer outreach strategy, contributing to our growth and success.

Key Responsibilities:

• Outbound Calls: Make outbound calls to potential and existing customers to promote and sell our products or services.
• Customer Engagement: Provide excellent customer service by addressing inquiries, resolving issues, and maintaining a positive attitude.
• Lead Generation: Identify and qualify leads through effective communication and product knowledge.
• Sales Targets: Achieve and exceed daily, weekly, and monthly sales targets and performance metrics.
• Record Keeping: Accurately record call details, customer interactions, and sales information in the company's CRM system.
• Follow-up: Conduct follow-up calls as needed to ensure customer satisfaction and address any additional questions or concerns.
• Feedback Collection: Gather and relay customer feedback to help improve products, services, and processes.
• Team Collaboration: Work collaboratively with other team members and departments to achieve overall company goals.

Qualifications:

• Education: High school diploma or equivalent; some college experience is a plus.
• Experience: Previous experience in telemarketing, sales, or customer service is preferred but not required.
• Skills:
  • Excellent verbal communication and interpersonal skills.
  • Strong sales and negotiation abilities.
  • Ability to handle objections and rejections professionally.
  • Basic computer skills and familiarity with CRM systems.
  • Strong organizational skills and attention to detail.

This is an hourly position plus an aggressive production bonus and the eligibility for benefits after 90 days. If you have any questions regarding compensation we are happy to answer them in detail during the interview process!

We are looking to fill these positions immediately. If you are ready to join the winning team at Priority click and apply!

Company DescriptionAs one of the fastest growing payment processors in the nation, we work with businesses of all shapes and sizes. Priority Payment Systems South is leading the way to the next generation of commerce. We offer a range of products plus a full-featured point of sale to meet our clients' payment processing needs. At Priority, we take the time to get to know our clients and take pride in their successes. Every Priority employee is dedicated to pursuing innovation, providing useful and responsive service and giving back to our communities. At the heart of our business is our elite team of experienced executives, drawn together from various areas of the bank card processing industry by the opportunity to raise the standard of service.Priority is large enough to provide the processing, products and services that merchants need to effectively manage payments and grow their businesses. We process for over 170K merchants but still get to know our merchants and care about their success. Our size means we can also be agile in responding to customer requests or concerns. We're changing merchants' expectations as we set new standards for service and convenience. That's why we've established our 4 Rings and Resolve service standard. Our clients' call will be answered within four rings, not by a machine, but by a representative qualified to assist with their request. Our 24/7 technical support truly provides round the clock expertise.Join our team and see why Priority Pays !EMV Smart/Chip Credit Card Solutions Provider/zero processing fees provider/dual pricingCompany DescriptionAs one of the fastest growing payment processors in the nation, we work with businesses of all shapes and sizes. Priority Payment Systems South is leading the way to the next generation of commerce. We offer a range of products plus a full-featured point of sale to meet our clients' payment processing needs. \r\n \r\nAt Priority, we take the time to get to know our clients and take pride in their successes. Every Priority employee is dedicated to pursuing innovation, providing useful and responsive service and giving back to our communities. At the heart of our business is our elite team of experienced executives, drawn together from various areas of the bank card processing industry by the opportunity to raise the standard of service.\r\n\r\nPriority is large enough to provide the processing, products and services that merchants need to effectively manage payments and grow their businesses. We process for over 170K merchants but still get to know our merchants and care about their success. Our size means we can also be agile in responding to customer requests or concerns. \r\n \r\nWe're changing merchants' expectations as we set new standards for service and convenience. That's why we've established our 4 Rings and Resolve service standard. Our clients' call will be answered within four rings, not by a machine, but by a representative qualified to assist with their request. Our 24/7 technical support truly provides round the clock expertise.\r\n \r\nJoin our team and see why Priority Pays !\r\n\r\n\r\nEMV Smart/Chip Credit Card Solutions Provider/zero processing fees provider/dual pricing