AR Specialist/Collections Coordinator - Roessel Joy : Job Details

Job Description A healthcare company is seeking to hire an AR Specialist/Collections Coordinator. In this seat, you will report to the Accounting Manager and focus. Looking for an organized self-starter with strong communication and computer skills. primarily on collections. This position transition to hybrid once training is complete (3 days in, 2 days out). The ideal candidate has 3+ years of collections experience, has a background handling cash applications, and ideally has experience working in the healthcare industry (highly preferred, but not required). Responsibilities:

• Maintain high volume of daily collection calls and e-mail communication with customer base
• Arranging for debt repayment or establishing repayment schedules based on customer's financial situations.
• Constantly following up with customers to ensure a quick and easy repayment process.
• Reconcile unapplied customer payments
• Maintain and resolve customer balances on credit hold
• Report on aged balances to Management monthly
• Resolving unpaid balances, advising customer of necessary action steps and useful strategies for repayment.
• Maintaining an updated financial status report for assigned accounts.
• Reviewing the terms of sales, service and/or credit contracts with customers.
• Performing various administrative functions for assigned accounts, such as recording address changes, sorting, filing and answering correspondence.
• Locating and monitoring overdue accounts, using aging report and an automated system.

Requirements

• MUST HAVE: 3-5 years' experience making high volume collection calls, in a fast-paced environment.
• Experience managing an abundant aging report of at least 3500 accounts.
• Great energy and can-do attitude.
• Creative problem solver with great customer service skills.
• Strong proficiency in Microsoft Excel, & Word.
• Possess a high sense of urgency and be detail oriented.
• In lieu of a Bachelor's degree, a minimum of 3 years of equivalent work experience required.