Job Location : Grand Forks,ND, USA
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.
SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America-offering world-class brands, special attractions, and unmatched customer service.
SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.
Responsibilities:
* Be knowledgeable to answer questions concerning location, price and use of merchandise
* Stock shelves, counters or tables with merchandise
* Carefully follow instructions per specific requests of the customer, while maintaining safety requirements
* Service bows including:
* Setting up bows with accessories
* Tuning Bows
* Repair of bows
* Stringing bows
* Communicate process of repair and suggestions for ongoing maintenance
* Maintain an orderly and exceptionally clean appearance of personal work space, archery bench, back stock space and surrounding areas
* Promote the Scheels Visa Rewards card and be able to clearly explain all benefits
* Attend sales and product knowledge training meetings when required
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers and employees of the organization
* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
* Ability to do basic math, and perform operations using units of measurement, currency, and understanding of percentages
* Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels' policies and procedures
* Ability to work assigned scheduled which may include varied hours, evening, weekends, and holidays
* Other duties that may be assigned by leadership
Requirements:
Customer Service
* Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine Thank you
Culture
* Approach daily tasks, projects and follow-up communication with energy and sense of urgency
* Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
* Show respect and appreciation for others and Scheels
* Arrive to work and meetings 10 minutes early
Team Mentality
* Genuine interest and action in helping others before yourself, regardless of recognition or reward
Teach-ability
* Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
* Ability to adapt to a changing work environment
* Ability to apply concepts of basic math, grammar, punctuation and spelling
Dress Code
* Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Efficiency
* Demonstrate pride and ownership of their work while meeting expected deadlines
Education & Experience:
The ideal candidate will have a high school diploma or general education degree (GED), or 3 months related experience, or an equivalent combination of education, training, and experience.
Physical Requirements/Lifting Requirements:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Very heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.
Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.
Benefits:
To see a full list of benefit offerings from Scheels visit scheels.com/careers
EQUAL EMPLOYMENT OPPORTUNITY
Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.