Asset Protection Agent - Part Time - Disney : Job Details

At Disney, we are storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt's passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts, and a cruise line to sports, news, movies, and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we are constantly looking for new ways to enhance and protect these exciting experiences!We are seeking an Asset Protection Agent to aid the Disney Store Cast in supporting a safe and secure environment for Cast Members and Guests! This is accomplished through proactive deterrence, identification, and resolution associated with suspicious activity and potential unsafe behaviors.This role reports to the Asset Protection Manager with daily oversight by Store Leadership.This position is at our Times Square Disney Store in New York.What You Will DoAct as a visible deterrent to potential risk at store entrances/exits and throughout the store to maintain high visibility while monitoring and responding to any escalated incidents of suspicious activity, unsafe behaviors, and other potential workplace security concernsUse niche training related to Retail Counterterrorism and Workplace Security Programs to identify, deter, and report activity related to aggressive behavior, civil unrest protests, imminent threats, terrorism, etc.Conduct onsite security and safety inspection and audits (in-person and via CCTV where applicable), respond to raised and identified risks to Store Leadership and Corporate Asset ProtectionSupport investigations through the use of exception based and POS reportingSupport emergency preparedness and crisis response programs to help mitigate potential impactsSupport Cast and Guest needs and promote a risk-adverse cultureAssist store Cast with response to Electronic Article Surveillance (EAS) activations when neededConduct camera and alarm monitoring, related incident notification, investigation, trend analysis, and case management documentationConduct Cast Member and vendor site access security screening related to bag/package/coat inspectionsAct as Law Enforcement liaison and the security/safety point of contact for regional industry and partnersDemonstrate and act following Disney values, behaviors, and guidelinesOversee third-party security teams to ensure seamless integration with internal security operationsRequired Qualifications & Skills4-5 years of Asset Protection/Loss Prevention/Security/Guest Service experienceAttention to detail, ability to prioritize tasksProficient in the use of non-escalation/de-escalation techniques to mitigate both guest service and potentially life-threatening scenariosAbility to clearly communicate with multiple business sectors as well as act as a liaison to internal and external security partners and Law EnforcementAbility to initiate, manage and bring to conclusion, Safety & Security lead projectsAbility to lift boxes that weigh up to 40 pounds and climb a ladderAvailability to work a flexible schedule that meets the needs of the business including evenings, holidays, and weekendsAbility to take the lead when handling critical security/safety related incidents and make informed decisionsComfortable presenting training & awareness collateral using 1 on 1 role plays and group settingsValid Security Guard license issued within State of employment Preferred QualificationsDetailed understanding of Asset Protection and Security procedures, regulations, and practicesUnderstands Safety practices and proceduresExperience utilizing physical security technology including retail CCTV systems, Access Control, 2-way communication devices, EAS systemsExperience analyzing Exception Based Reporting and POS dataProficient in incident management/case reportingExperience using Microsoft office suiteFirst Aid/CPR/AED certifiedEducationHigh School Diploma or equivalent requiredPreferred degree within Criminal Justice, Public Safety, or similar related fieldsAdditional InformationBenefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at #LI-KM8#DPEPMediaThe pay rate for this role in New York, NY is $16.50 to $23.92 per hour. The base pay actually offered may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: