Assistant Birthday Manager - Entertainment Services LLC : Job Details

Primary Job Duties:•Responsible for coordinating setting up, cleaning, and maintaining the party room/lane•Assist with birthday tours, booking of birthdays, planning, and day of party execution•Assist with serving food, beverages, and cake to party guests•Assisting with delivering the best possible experience for birthday clients and helping resolve minor guest issues•Assist with training of new hire party hosts and event coordinators•Assist with managing the hosts and event coordinators on shift•Close out party payments through the POS system•Monitor parties to ensure they adhere to strict party timing schedule•Assist with maintaining party supplies at par levels•Assist as needed in other areas as requested by a lead or manager•Maintain uniform standards and a professional appearanceRequirementsPhysical Requirements:•Standing for long periods of time with frequent bending and turning•Must be able to lift 40 lbs•Must be able to communicate with guests and explain packagesSpecial Requirements:•Must be at least 16 years old (18 yrs old to serve alcohol with valid TABC)•Must be willing to sing Happy Birthday and be comfortable leading a group of guests•Must possess a valid Food Handler's Certificate or other similar license per local codeStandard Company Expectations:•Goes beyond the normal expectations without compromising the company mission, vision and values.•Demonstrates the ability to be courteous and accountable in all situations.•Responding to guests' special requests in a courteous and accountable fashion.•Monitors the consistency of the product provided to all guests.•Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.•Cooperates with all team members when assigned additional tasks and listens to others with compassion.•Seeks knowledge from multiple sources and learns from past experiences for future development and growth.•Maintains appearance and/or uniform standards.Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire. The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.