Assistant Community Director - Ted's Hot Dogs - Buffalo NY : Job Details

Ted's Hot Dogs is looking for awesome leaders to join their restaurant management team and build an exciting and rewarding career. Ted's managers have a passion for making the best charcoal broiled food on the planet, making meaningful connections with their customers and also for developing exceptional leaders.

• Ted's offers an extremely competitive compensation and benefits packages for its managers and General Managers that includes paid training and leadership development, paid holidays and vacation time, medical coverage, 401k and an uncapped incentive program.
• Climbing the career ladder and becoming a Ted's General Manager can earn you even more! If you like working in an environment that is fun, professional, the time flies by, and you are regularly recognized for great performance, Ted's might be a great place for you.

Ted's Restaurant Manager Mission: The Manager is critical to the success of Ted's because they provide the critical leadership that ensures all of our customers receive the best charcoal broiled food on the planet and an experience that will keep them coming back for generations.Position Summary: The Assistant Manager oversees the Teds store location that they are responsible for with the guidance and direction of the General Manager, in order to maximize productivity, customer service, and operational efficiency through effective scheduling, inventory management, employee relations, and communication with store staff and Teds Management.

Position Accountabilities:

• Delivers excellent customer service, both directly and indirectly through employees, in order to meet or exceed customer expectations and maintain and elevate Teds reputation for hospitality and care.
• Communicates with both the Teds office staff, Teds store Management, and Teds store staff on topics such as operational changes, company updates, community programs, and employee recognition.
• Aids in staffing the store, including interviewing applicants, hiring new employees, and training staff up to fill all needed positions. Duties regarding staffing also include scheduling employees appropriately to staff the store sufficiently and with adequate labor.
• Trains and coaches employees on job duties, including operational tasks and soft skills such as customer service and leadership, employing provided company guides, manuals, and instructional materials in addition to in-person instruction and continuous feedback.
• Assists with store operations, including inventory management, cleanliness, efficiency, and service utilizing outlined processes, policies, and standards put forth by Teds Hot Dogs and as directed by the General Manager.
• Oversees and directs store management staff, including delegating duties as needed. Oversight of all subordinate manager activities is required to maintain expected standards and consistency of practices, as well as always maintaining line of sight into all aspects of the stores operations and employee relations.

Position Requirements:

Open availability for scheduling required with minimal restrictions.

• Reliable transportation to any Teds location.
• Previous restaurant management preferred.
• Ability to act with a customer comes first attitude and deliver customer service that meets or exceeds customer expectations.
• Effective oral and written communication skills.
• Strong interpersonal skills.
• Strong problem-solving skills.
• Strong leadership skills.
• Ability to work in a fast-paced and changing environment.
• Ability to work as part of a team.
• Ability to meet all physical requirements.

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