Assistant Computer Systems Administrator (ACSA) - Federal Defenders of New York : Job Details

The FederalDefenders of New York for the Eastern and Southern districts is accepting applications for a full-time Assistant Computer Systems Administrator (ACSA) position in its IT Department, stationed in downtown Manhattan and Brooklyn.The IT Department supports over a hundred users across four offices in the New York metro area. FDNY is a federal public defender office that provides legal representation to indigent persons accused of federal crimes in the Southern and Eastern Districts of New York and in the U.S. Court of Appeals for the Second Circuit. We are vigorous in the defense of our clients, and we are seeking applicants with a similar level of dedication and passion for the work Job Duties: ACSAs focus on end-user help desk support for software and hardware issues and configuring new laptops and desktops. Other areas of responsibility may include: monitoring, tracing and analyzing all system and processing failures; assisting with maintaining the network, workstations, and other devices, including security and critical patches and firmware updates; and assisting with maintaining network infrastructure, virtualization infrastructure, backup infrastructure, and application server infrastructure. Requirements: All applicants must have an undergraduate degree in computer science or related field, or equivalent experience. Applicants must have at least two (2) years of hands-on experience working in a help desk function providing support to end users and configuring desktops and laptops for deployment in a network environment. Applicants should have a fundamental understanding of how to work with in a large office network and be able to support, configure and manage end user desktops and application suites via modern deployment methods like Manage Engine, InTune or KACE. Applicants possessing technical administration experience with Microsoft Server, Linux, MacOS, Active Directory, Group Policy, switch config and network topology, and VMWare vCenter/ESXi will be given special consideration. A background investigation is required as a condition of employment. In line with current appropriations law, applicants must be United States citizens or permanent residents seeking citizenship as described here. Selection Criteria: Candidates must have a demonstrated commitment to the field of information technology, keep up with emerging IT trends, have excellent customer service skills, have strong oral and written communication skills, be able to work independently, be flexible, and take initiative, and work well in teams. Salary/Benefits: This is a full-time, at-will position. Salary ranges from $102,163 to $119,187 commensurate with qualifications and experience and is subject to direct deposit. Benefits include health, vision, and life insurance, and a retirement plan. The FederalDefenders of New York is an Equal Opportunity Employer. All applicants, regardless of race, ethnicity, national origin, gender identity, sexual orientation, religion, disability, or age, are encouraged to apply.