Assistant Director of Financial Aid Advising - OHIO University : Job Details

Posting DetailsApplications will be accepted until midnight (Eastern Time Zone) on the 'Posting End Date' shown below.Position Information Job Title Assistant Director of Financial Aid Advising Applications Accepted From Public: Open to the public Special Instructions to Applicants Please complete the online application and be prepared to attach required documents. For references, please include names and current contact information of three professional references. References will be used with discretion late in the process.Position will remain open until filled; for full consideration apply by January 20, 2025.This position is eligible for the following benefits: medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement. Posting Number 20166545S Job Description The Assistant Director of Financial Aid Advising meets with prospective and current students through in-person and virtual appointments and corresponds by phone and email. The incumbent is part of the Client Services team supporting outreach to students and mass communications. This position serves as a back-up to our Administrative Services Associate in lobby coverage and monitors in-person traffic. This position monitors phone volume and plans for staff coverage, as needed, in addition to regularly answering calls. They are responsible for planning on-call and phone coverage schedules, as well as determining, daily, additional coverage support based on staffing. The position processes various financial aid reports and makes PeopleSoft updates accordingly.Provides direct advising to prospective and current students and families by appointment, walk-in, phone, and email. Advising includes details regarding types and terms of financial aid, affordability and costs, loan repayment, Satisfactory Academic Progress, and financial literacy. Resolves federal financial aid overawards, manages aid revisions, and tracks eligibility for various types of aid.Manages phone, on-call, and client services scheduling and coverage. This includes preparation of schedules each semester, as well as daily assessment of changes in coverage. Monitors phone and in-person volume and adjusts coverage as needed. Monitors financial aid email inbox to assure timely and accurate responses.Provides in-person advising to students and families during high volume times. Serves as backup for Administrative Services Associate during lunch and break times.Process quality control reports for awarding and disbursement and makes updates in PeopleSoft, as needed.Minimum Qualifications The successful candidate will have a minimum of a bachelor's degree in any field conferred by start date and at least 3 years of related work experience. Types of relatable experience may include banking, education, accounting, and other fields that are customer service or program management.An equivalent combination of education and experience will also be considered.Preferred Qualifications Master's degreeDepartment Student Financial Aid Pay Rate The hiring range for pay grade 15 is $43,888-$45,837. Salary is commensurate with education and experience, while also considering internal equity. Please find the full pay structure at the following link. Employees enjoy a generous benefits package such as paid holidays, sick time, personal time, a tuition waiver up to 100% for self and dependents, a comprehensive insurance package (including but not limited to prescription, vision, dental, and life insurance), an excellent retirement plan with up to a 14% company contribution, a 12-week parental leave program, adoption reimbursement, transgender care, flextime and flexplace policies, counseling and mental health care, access to professional development programs and more. Additional information is available at Job Open Date 12/13/2024 Posting Close Date Position will remain open until filled; for full consideration apply by January 20, 2025.Job Category Administrative at-will appointment Months 12 month Planning Unit Vice President Enrollment Management Work Schedule Standard office hours are Monday-Friday, 8:00-5:00; however, candidates must be willing to work evenings and/or weekends if necessary.Campus Athens Expected hours worked per week 40+ Expected duration of assignment ongoing Applicants may contact this person if they have questions about this position. Hannah Mathson, [email protected] Non-Discrimination Statement Ohio University is proud of its rich history, diverse campuses, international communities, and beautiful Appalachian settings. As part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming, respectful, diverse, and inclusive workforce and community. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, national origin, ethnicity, national ancestry, sex, pregnancy, gender, gender identity or expression, sexual orientation, status as a parent or foster parent, military service or veteran status, mental or physical disability, or genetic information. Ohio University is an Equal Opportunity Employer.Job Information Employment Type full-time regular Job Family/Subfamily Enrollment Services-Financial Aid Career Track & Level IC 3 Pay Grade CA&P|15|Clery Act Annual Safety and Fire Report Clery Act Statistics To view the Clery Act Compliance Report Click here