Assistant Director of Operations IDD Residential Services - Partners For Quality : Job Details

ORGANIZATION: Milestone Centers Inc.DEPARTMENT: IDD ResidentialPOSITION: Assistant Director, Operations, IDD Residential ServiceSTATUS: Full Time;SCHEDULE / HOURS: VariesLOCATION: McKeesport with travel between sites required

Milestone Centers, a subsidiary of Partners For Quality Inc., is a nonprofit, community-based human services agency supporting individuals with behavioral health challenges and intellectual & developmental disabilities in communities throughout Western Pennsylvania. Our Agency oversees 20 residential settings, two outpatient offices, three adult training facilities, a prevocational enterprise program, a consumer drop-in center, habilitation services, and two Health Care Quality Units in Butler and Warren, which train professionals in 18 counties. Milestone Centers has earned certification from the Sanctuary Institute for providing trauma-informed care.

Responsibilities

Demonstrates and reflects a commitment to the mission and values of Milestone by serving others with respect, dignity, and compassion.

Utilizes Sanctuary Models shared values, the Seven Commitments and tools to conduct daily tasks.

Works in conjunction with the Director of IDD Residential Services to provide administrative and budgetary oversight and to coordinate the entry of new clients to the program.

Keep the Director well informed of the day-to-day operations of assigned sites.

Works with Human Resources to hire and orient new Supervisors and Resident Advisors.

Provides leadership, direction, support and supervision to the Site Supervisors and Resident Advisors (Direct Support Professionals) through:

Monthly supervision meetings with Site Supervisors.

Participating and assistance with facilitating Monthly Team meetings at each site.

Role Modeling and Training with Supervisors and Resident Advisors on site.

Training, evaluating, scheduling in-services and performing other related management responsibilities as required.

Guides and coordinates all service programming including facilitating community inclusion and integration and the incorporation of Sanctuary principles and tools into the programs day-to-day activity.

Handles crises and emergency situations and reports incidents as required. Acts as Point Person by entering and managing incidents to the HCSIS/EIM system for the Residential Program.

Assure that all homes are safe, sanitary, well maintained and aesthetically appealing.

Understands, follows and implements agency policies and procedures. Participates in IDD Team Meetings and Agency Committees as assigned.

KNOWLEDGE & SKILLS UTILIZED ON THE JOB

.Working knowledge of the Sanctuary Model, Seven Commitments and Tools

Working knowledge of the IDD system and ODP and County/Local regulations and requirements

Teaching Coaching and Motivational skills. Knowledge of habilitation and learning principles

Organizational and Time management skills

Effective written and verbal communication skills including computer proficiency

Effective supervisory skills and the ability to manage the performance of others

MINIMUM QUALIFICATIONS:

Masters Degree in a human service field and three years of experience providing services and supports to people with intellectual disabilities, including two years of supervisory/management experience. Or

Bachelors Degree in a human service field, and five years of experience providing services and supports to people with intellectual disabilities in residential programs, including three years of supervisory/management experience. Or

Associates or 60 credit hours from an accredited college or university with six years of experience providing services and supports to people with intellectual disabilities in a residential program, including four years of supervisory/management experience

High School Diploma and ten years of experience providing services and supports to people with intellectual disabilities in residential programs, including five years of supervisory/management experience.

CASH INCENTIVESEmployees have the opportunity to earn additional money through various incentive programs:

• $1,000 Employee Referral (for successfully referring someone to employment)

BENEFITSFull Time employees enjoy a comprehensive benefits package:

• Health, Dental and Vision Insurances (United Healthcare)
  • $1,200 cash payout option in lieu of Health Insurance coverage
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• 16 to 27 Paid Days Off / year
• Sick Days
• Wellness Days (2 per year)
• 8 Paid Holidays
• Short Term Disability
• Long Term Disability
• Life Insurance
• Supplemental Insurance (AFLAC)
• Optional 401(k) with Employer match

WORK PERKS!

• Free parking
• Employee Activities, Rewards and Recognition Programs
• Comprehensive Employee Assistance Program

APPLY TO THIS POSITION

Interested applicants can choose to apply in any of the following ways:

• Complete an employment application online
• Email resumes: [email protected]
• Drop off resumes or apply in person: Partners For Quality, 250 Clever Road, McKees Rocks, PA 15136

Partners For Quality and its family of agencies are an equal opportunity employer

EOE