Assistant Director, Risk Management - The Arc of Monmouth : Job Details

SUMMARY:

The Assistant Director of Risk Management leads the identification, assessment, development and incorporation of strategies that will increase served individuals, employees and visitors safety and manage and mitigate The Arc of Monmouth's operational risks. The position actively partners with colleagues in Adult Services, Transportation, Recreation, Residential Services, Supported Employment, Health Services, WOC, Finance, Quality Assurance and Human Resources to achieve the Agency's strategic plan and create long-term, sustainable risk management programs that keep participants, employees and visitors safe and reduce Agency exposure.

The Assistant Director creates prevention strategies that align with the rules and regulations of the Department of Developmental Disabilities (DDD) and Division of Vocational Rehabilitation Services (DVRS) to identify The Arc of Monmouth, Inc., potential risks and implement sanctioned solutions. The successful candidate will develop and implement risk assessments and contingency plans to manage business interruptions, volatile market events and other emergencies.

DESCRIPTION OF DUTIES:

1. Contribute and participate in making the changes to the success and sustainability of our mission-driven agency while ensuring the protection of our assets and operations.

2. Identify risk potential throughout the Agency and collaboratively develop and implement plans to protect strategic, financial, legal, regulatory, operational, and reputational components through developing controls and contingency plans in collaboration with the department lead/designee.

3. Develop and execute all plans with the team or department to prevent law violations, regulations and support the agency code of ethics and policies. Conduct investigations into non-compliance and/or violations of law or policy.

4. Oversee core functions of risk management to include risk analysis/assessments, risk/compliance training, risk/compliance reporting, insurance, due diligence, and measurement systems.

5. Mitigate the effects of accidental losses on Agency finances caused by claim expenses and settlement by completing reviews of individual financials and preventing loss of Medicaid benefits that affect revenue.

6. Participate in multidisciplinary teams to evaluate and improve organizational risk.

7. Identify risks: Review claims, liability reports, and past incidents to identify risks.

8. Research risks: Conduct research on risks and report findings to management.

9. Create plans: Develop risk management plans to prevent future problems.

10. Provide solutions: Recommend and implement solutions to immediate problems.

11. Train employees: Conduct risk management training.

12. Develop policies: Create new policies and procedures for managing risk.

13. Communicate: Interact with stakeholders, served individuals, and their families.

14. Monitor: Continually monitor the agency risk landscape.

15. Handle claims: Manage potential and actual claims, including record reviews and employee investigations

16. Resolve conflicts: Proactively resolve conflicts.

17. Educate served individuals: Develop served individual safety education

18. Lead and participate on committees and special projects and seeks additional responsibilities.

19. Complete other duties as assigned or required by the Director of Quality Assurance

QUALIFICATIONS: Bachelor's degree in Risk Management, Finance, Business Administration or a related field and a minimum of 5 years of project management experience required. Master's degree in an affiliated field strongly desired. At least 5 years of progressive experience in a setting serving persons with intellectual/ developmental disabilities. A proven track record of successful outcomes in driving large independent projects. Demonstrated experience in managing budgets. Exhibited ability to cultivate relationships and work collaboratively with all departments and levels within the Agency. Superb attention to detail and organizational and time management skills necessary to manage competing priorities. Excellent written and verbal communication skills. Strong analytical and problem-solving expertise. Ability to travel locally approximately 25- 50% between locations. Reliable transportation and a valid New Jersey driver's license are required.