Assistant Manager Ambulatory Care RN, Urgent Care (Garden Grove) - Kaiser : Job Details

Job Summary: Assists in managing a single department or multiple small departments providing ambulatory patient care services by supervising daily operations and patient care activities. Ensures staff provides high quality, accessible, cost effective care and patient focused services to members across the continuum which comply with local, state, and federal requirements. Implements and supervises the maintenance of clinical practice standards, budgets, and staff development. Assists in integrating services/operations with nursing standards of practice, service priorities and performance/outcome measures, as well as with business, departmental and organizational goals/objectives.Essential Responsibilities:

• Supervises daily operations and service delivery.
• Ensures staff provides the highest quality of care and are in compliance with the Nurse Practice Act, NCQA, TJC, federal, state and local requirements.
• Implements and maintains patient care and quality service standards to meet members and internal clients expectations.
• Acts as patient advocate resolving patient care issues.
• Recommends, implements and evaluates processes to improve systems and patient care results across the continuum of care.
• Assists in developing and monitoring budgets and resource allocations.
• Monitors financial performance and identifies and recommends strategies to reduce costs and improve quality of care/service.
• Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train and maintain the competency of all department staff.
• Assists in providing on going staff development.
• Supervises the implementation of policies and procedures which support the goals and business objectives of the organization and department.
• Collaborates with physicians, department chief, and nursing manager in developing the appropriate level of patient services and the day-to day operations of the department.
• Assists in managing and resolving human resource, labor relations, employee and department safety, and risk management issues.

Basic Qualifications:Experience

• Minimum two (2) years of experience in ambulatory care or other relevant clinical experience required.
• OR
• Minimum two (2) years in a healthcare leadership capacity
• OR
• Completion of Kaiser Permanente Southern California Postgraduate Fellowship in Health Care Administration.

Education

• Graduate of an accredited school of nursing.
• Bachelor's degree or four (4) years' experience in a directly related field.
• High School Diploma or General Education Development (GED) required.

License, Certification, Registration

• Registered Nurse License (California) required at hire

• Basic Life Support required at hire from American Heart Association

Additional Requirements:

• Knowledge of Nurse Practice Act, TJC, and other local state, federal regulations.
• Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

• Nursing supervisory role with direct reports in a unionized healthcare environment preferred.
• Minimum of two years' experience in ambulatory or critical care nursing environment preferred.
• Urgent Care nursing experience preferred.

Notes:

• Start/End Times vary depending on operational needs.
• Weekends and After hours on call.
• Supports Garden Grove Urgent Care along with the other Urgent Cares within Orange County.

PrimaryLocation : California,Garden Grove,Garden Grove Medical OfficesHoursPerWeek : 40Shift : DayWorkdays : Mon, Tue, Wed, Thu, Fri, Sat, SunWorkingHoursStart : 08:30 AMWorkingHoursEnd : 10:30 PMJob Schedule : Full-timeJob Type : StandardEmployee Status : RegularEmployee Group/Union Affiliation : NUE-SCAL-01|NUE|Non Union EmployeeJob Level : Team Leader/SupervisorJob Category : Nursing Licensed & Nurse PractitionersDepartment : Garden Grove MOB - Urgent Care-Urgi-Ctr - 0806Travel : Yes, 50 % of the TimeKaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.

Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.

Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.