Job Description: Goldfish Swim School is looking for a motivated professional to help run its business operations. This position will assist in managing a workforce that can be upwards of 55+ employees. A primary focus of the position is to ensure that all required corporate processes are in place. This position will report directly to the General Manager of the business and will be an integral part of representing the Goldfish Swim School brand overall. The duties and responsibilities of the position include:
- Assisting in overseeing all business operations
- Hiring, training, and management of staff
- Providing excellent customer service
- Establish, lead and maintain all procedures and processes of the Goldfish brand
- Implement and maintain daily and weekly reports
- Maintain a high-level of training and cross-training of employees
Qualifications / Experience:
- Some college experience
- Minimum of 1+ years of operational management experience
- Familiarity with a consistent changing work environment
- Proficient in Microsoft Office Programs
- Strong written and oral communication skills
Candidate Profile:
- Willing and able to gets hands on, must be a doer
- High level of energy
- Detail-oriented and organized
- Ability to multi-task
- Flexible and able to adapt to company growth and evolving responsibilities
- Ability to remain calm and direct staff under a fast-paced environment
Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passionNot just a passion for kids or a passion for swimming...it's a special passion for changing - even saving - lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments! Making Waves with Passion, Purpose & Core Values! At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity •Compassion •Trust We meet and exceed expectations so you see Extraordinary Results We make a big deal about life's accomplishments by remembering to Celebrate! Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
