Assistant Manager - Coach : Job Details

**Primary Purpose:** Supports Store Manager in sales plan achievement through team and individual contribution. * Achieve store sales plan and KPI goals.

* Improve 4-wall contribution by increasing sales and reducing operating expenses.

* Exhibit the competencies listed below with a focus on Drive for Results, Customer Focus, and Strategic Agility.

* Deliver a bold, energetic, purpose-driven customer experience through their team.

* Develop a clientele strategy in partnership with the Store Manager.

* Stay current with the market competition, fashion trends, and client shopping behaviors.

* Enforce compliance and adhere to all Stuart Weitzman policies and procedures.

* Work with team to ensure store achieves Store Audit Scores at or above Stuart Weitzman standards.

* Ensure team members are properly executing and maintaining Visual Guidelines at all times.

* Manage evolving daily workload while prioritizing the customer experience.

* Utilizes Company tools to keep self-informed.

* Adheres and support ensuring the team also adheres to all SW retail policies and procedures including Loss Prevention.

* Lead and support the team in absence of a Store Manager.

* Strong communication skills both written and oral.

* Excellent organization and attention to detail.

* Knowledge of POS, Microsoft office, and basic computer skills (including iPads, Internet, Mobile POS).

* Ability to execute at a fast pace.

* Ability to maneuver sales floor and stockroom; climbing, bending and kneeling are required.

* Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.

* Ability to meet SW Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays.

**Customer Focus:** Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. **Learning on the Fly:** Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. **Strategic Agility** : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. *

* **Developing Direct Reports and Others:** Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

* **Building Effective Teams** : Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.