Assistant Manager - Englefield Oil Company & Duchess Shoppe : Job Details

The Assistant Manager is responsible for providing leadership and motivation of all site personnel and ensuring excellent customer service during assigned shifts. This position is responsible for modeling and delivering quality customer service, ensuring policies and procedures are followed, scheduling, profitability analysis, and management of vendors. DIVISION:Retail Operations. REPORTS TO:Store Manager. FLSA:Non-Exempt. EMLOYMENT STATUS:Full Time. FULL TIME BENEFITS:Dental, Vision, and Health Insurance, 401 k, Employer Paid Life Insurance, Monthly Bonuses, PTO, Maternity/ Paternity Leave, and Weekly Pay. ESSENTIAL FUNCTIONS - Monitor financials sales volume, P&L, controllable expenses, cash controls, inventory. - Ensure positive customer experience. - Provide customer service by greeting and assisting customers and responding to customer needs, questions, and complaints. - Inspect facility and equipment routinely to determine necessity of repairs or maintenance. - Assist Store Man...Assistant Manager, Store Manager, Manager, Customer Experience, Customer Service, Assistant