Job Location : Rochester,NY, USA
The Counseling and Runaway and Homeless Youth (RHY) Department provides a continuum of essential services to the most vulnerable youth in our community, including two crisis nurseries, an emergency shelter, permanent and transitional housing, a food and clothing pantry, street outreach, and support for minor victims of commercial sexual exploitation. Our crisis nursery program is the only one in New York state that offers free, low-barrier, immediate access that does not require a referral from any other entity. The purpose of this program is to provide childcare in a calm, safe environment to reduce the trauma on the children of families experiencing a crisis, including (but not limited to): medical emergencies, unexpected illness, accidents, unemployment, mental health episodes, unexpected death, domestic violence, homelessness, legal issues, unstable/unsafe housing. Our two locations in Rochester, one in the southwest quadrant (CNGR) and one in the northeast quadrant (Owen's House), are open 24/7 year-round. The Assistant Manager is responsible for the operation and programming to provide a caring living environment for the children and families being served. The Assistant Manager's duties are a combination of direct service and monitoring of clients, supervision of staff, volunteers and interns, and a variety of administrative responsibilities. Furthermore, the Assistant Manager is responsible for scheduling, training, mentoring, and coaching full-time, part-time, and relief Childcare staff, volunteers, and interns in their roles and duties. This is a full-time (35 hour per week), twelve (12) month position. The Assistant Program Manager also participates in the On-Call RHY Supervisor rotation (for 1 week, every 5-6 weeks). This emergency response system is intended to provide after-hours and weekend support to the Runaway and Homeless Youth programs. ESSENTIAL FUNCTIONS AND EXAMPLE OF DUTIES:Supervision of staff and volunteers: