Assistant Property Manager - Open House Texas/Atlanta Realty & Investments : Job Details

We are seeking a dedicated and experienced Assistant Property Manager to assist in managing our expanding portfolio of single-family homes across the Houston region. This is an exciting opportunity for a motivated professional to contribute to our success and help shape the future of our company! Must have an Active TX Real Estate License in order to be considered.

Responsibilities & Duties:

• Collect rent and other payments from residents in a timely manner, ensuring enforcement of fees and fines if applicable.
• Manage and complete move-out procedures on a monthly basis, ensuring a smooth transition for both residents and the property management team.
• Serve as the primary point of contact for delinquent residents, effectively communicating late payment notices and eviction alerts in a professional manner.
• Address and resolve resident issues and complaints in collaboration with key staff members, ensuring high levels of satisfaction and retention.
• Regularly update and maintain comprehensive reports for the assigned property portfolio, ensuring accurate and up-to-date information.
• Maintains accurate written and digital records and schedules
• Assist with any additional daily tasks related to the management and upkeep of assigned portfolios as required, ensuring the continued success of property operations.

Required Experience & Qualifications:

• Active TX Real Estate License. As an Open House employee, you will be required to hang your license with our brokerage and will not be permitted to practice Real Estate while employed.
• Proficiency in Spanish (both written and spoken) is highly preferred.
• 3+ years of customer service experience required
• 3+ years of administrative experience required
• 3+ years sales and/or leasing experience required
• Strong understanding of property management procedures, including leasing, rent collection, and tenant relations.
• Thorough knowledge of and commitment to adhering to Federal Fair Housing laws and regulations, ensuring ethical and legal standards in all interactions.
• Proficient in managing and balancing tenant ledger accounts, ensuring accurate financial tracking and reporting.
• Demonstrated ability to effectively handle and resolve tenant issues, using strong conflict resolution skills to maintain positive relationships and resolve disputes promptly.
• Excellent critical thinking and problem-solving abilities
• Outstanding verbal and written communication skills, capable of interacting clearly and professionally with residents, staff, and stakeholders.
• Strong ability to maintain confidentiality, ensuring sensitive company and resident information is protected at all times.
• Proven ability to work well within a team, effectively collaborating with multiple departments to achieve company goals and enhance property management operations.
• Proficient in Microsoft Office Excel, PowerPoint, and Word
• Property ware knowledge preferred, but not required

All candidates must have authorization to work in the United States. A final written offer of employment from Open House Texas/Atlanta Realty & Investments will be contingent upon clear results of a thorough background check, drug screening and motor vehicle background search.

Open House Texas/Atlanta Realty & Investments provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.