Assistant Senior Center Director - City of Verona, WI : Job Details

Salary: $62,941.54 - $78,197.34 AnnuallyLocation : Verona, WIJob Type: Full-timeJob Number: SC2024-002Department: Senior CenterOpening Date: 12/05/2024Closing Date: 1/5/2025 11:59 PM CentralSummary of Job The Verona Senior Center is recruiting for an Assistant Senior Center Director. This is a newly created position that will be responsible for providing assistance with planning, implementation and supervision of the day-to-day functions of the Verona Senior Center programs, classes and activities.The City of Verona is a great place to work! We offer an amazing benefit package which includes excellent health insurance, participation in the Wisconsin Retirement System, ample paid leave and much more! In addition to offering a competitive salary and excellent benefits, we encourage our employees to take advantage of our other great perks such as a casual office atmosphere, flexible work schedules, employee training and development opportunities, tuition reimbursement, and an employee assistance program that offers a variety of programs and tools designed to help promote an employee's health and wellness! Please click the Benefits tab at the top of this announcement for a summary of our entire benefits package.The deadline to apply is Sunday, January 5, 2025 at 11:59 pm. Job Duties and Responsibilities ESSENTIAL JOB FUNCTIONS:

• Assist Director with creating a long-term vision for Senior Center programs and services.
• Ensure a welcoming atmosphere by providing excellent customer service, building and nurturing relationships, and working courteously with all internal and external customers.
• Work with Senior Center members on questions and inquiries, provide information, resolve member questions and complaints to a satisfactory conclusion.
• Direct the day-to-day operations of the Senior Center facility including but not limited to programs and activities, volunteer management, marketing, and guest relations.
• Supervise and direct the activities of the Program Manager, Program Assistant and Administrative Assistant; plan, organize, assign, direct, review and evaluate the work of assigned staff.
• Recommend and assist with the development and maintenance of operational policies and procedures. Provide recommendations and continuous feedback on process improvement.
• Assist with the maintenance of operational and administrative recordkeeping within Schedules Plus (SP) Membership Software.
• Assist Senior Center staff with membership data collection.
• Enter and maintain accurate member information and attendance records.
• Track and document daily revenue.
• Document and report use of rental space in Schedules Plus.
• Oversee the continued development and implementation of the Volunteer Services Program.
• Develop and maintain effective working relationships with volunteers and interested community groups.
• Recruit, interview, register, train, and schedule volunteers.
• Plan and execute (with assistance) the annual volunteer appreciation event.
• Maintain positive relationships with external volunteer organizations (e.g. RSVP).
• Update Volunteer Handbook as needed.
• Oversee, promote, and assist with a variety of recreation and wellness programs to adequately meet the needs of Senior Center participants.
• Work with Director on sponsorships and grant opportunities.
• Manage the Senior Center in the absence of the Director.
• Provide general support services for the operation of the Verona Senior Center as needed including greeting guests, answering phones, and assisting with Senior Center activities.
• Perform other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: The Assistant Senior Center Director must have the following:

• Knowledge of normal aging and an understanding of potential challenges and difficulties associated with aging.
• Skill in basic accounting, office procedures, financial reports, mailings, correspondence, memberships, and other administrative responsibilities.
• Ability to establish, promote, and maintain public awareness of Senior Center programs.
• Ability to communicate effectively, both verbally and in writing.
• Knowledge of leadership and supervisory methods, including the ability to train and motivate individuals.
• Excellent organizational skills and ability to prioritize.
• Conflict resolution skills and abilities.
• Effective critical thinking and analytical skills.
• Ability to develop and maintain effective working relationships with internal and external stakeholders.
• Ability to exercise sound independent judgement within internal policy guidelines.

Qualifications EDUCATION AND EXPERIENCE:Required Education and Experience

• Associate Degree in Business, Human Services, or a related field is required.
• A minimum of three years of experience with older adults is required.

Preferred Education and Experience

• Bachelor's Degree in Business, Human Services or a related field is preferred.
• Supervisory experience is preferred.
• Experience in program management is preferred.

Additional Requirements:

• Must have a valid Driver's License.

Additional Information WORK CONDITIONS AND PHYSICAL REQUIREMENTS: Work is performed in general office conditions. The work environment often includes multiple activities occurring simultaneously while dealing with some individuals with limited comprehension, attention, vision and hearing. EQUIPMENT USED IN PERFORMING TASKS: Computers, phones, calculators, copiers, fax machines and other typical office equipment.POSITION REPORTS TO: Senior Center DirectorThe above is intended to describe the general content of the requirements for the performance of this job. It is not intended to be construed as an exhaustive statement of duties, responsibilities, or requirements. The City of Verona fully subscribes to the principles of Equal Employment Opportunity and is an Affirmative Action/Equal Opportunity Employer. It is the policy of the city to provide employment, compensation and other benefits related to employment based on qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by federal or State law. The City of Verona does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States. Candidates may be subject to a comprehensive criminal background check prior to appointment to this position.The City of Verona offers a comprehensive benefits package. Below is a summary of the benefits offered.INSURANCES: Health Insurance: The City of Verona participates in the Wisconsin Group Health Insurance Plan. Employees can choose from a variety of health care providers (Dean, Quartz-UW, GHC) that offer the same great uniform benefit package. Each package is highlighted by a zero deductible plan with affordable premiums!Dental Insurance: Employer pays entire cost of Delta Dental group dental insurance plan.Life Insurance: Employer pays cost of basic Wisconsin Group Life Insurance Plan which is equal to your annual earnings. Long Term Disability Insurance: Wisconsin Income Continuation Program. Currently no premium.SICK LEAVE: earned at 1 day (8hrs) per month- maximum of 1080 hours VACATION: - 0-4 Years 120 hours (3 weeks) - Start of year 5 160 hours (4 weeks) - Start of year 9 200 hours (5 weeks)- Start of year 14 240 hours (6 weeks) PAID HOLIDAYS: 9 daysPERSONAL DAYS: 4 days PENSION: City and Employee each pay 50% of participation in Wisconsin Retirement System. The 2025 rate is 13.9% (6.95% each) of gross pay. OTHER: Employees are offered participation in the following at their own expense.

• Two 457 deferred compensation programs.
• Annual pre-tax flex spending accounts.
• Group vision insurance.
• Additional Wisconsin Group Life Insurance coverage.

01 Do you currently possess a valid Driver's License?

• Yes
• No

02 Do you currently possess an Associate Degree in Business, Human Services, or a related field?

• Yes
• No

03 Do you have at least three years of experience working with older adults?

• Yes
• No

04 Candidates are required to attach a resume and cover letter/letter of interest as part of their application for this position. I have attached a resume and cover letter/letter of interest.

• Yes
• No

Required Question