Assistant Store Manager - Furniture For Life : Job Details

Description

Join our mission to make the world a more comfortable place! Join our growing team of highly skilled Comfort Consultants and take pride in knowing that you are helping customers improve their quality of life by bringing the benefits of daily massage into their homes. Facilitate an exceptional service culture, work to sales goals, and ensure store standards are maintained.

RESPONSIBILITIES

• Consistently dazzle and delight your customers
• Create an atmosphere which encourages customers to explore and discover the most comfortable version of themselves and of their daily life
• Confidently present products in a way that contributes to our reputation for best-in-class products, product quality, and service
• Execute all required customer follow up related to quotes and post-sale contact
• Maintain a meticulously clean, organized, and up-to-date sales floor. Execute merchandising plans based on company guidelines
• Passionately and aggressively maximize sales. Meet sales and 4-wall profit expectations
• Provide reporting and tracking as required
• Focus on and succeed at consistently creating Positive Memorable Customer Experiences
• Assist Store Manager in day-to-day operations, including coaching and training of new staff
• Perform all opening and closing duties as required by store policy and retail best practices

PAY CLASS & RANGE:

• Full Time; Hourly; Non-Exempt
• $17-20/hr + Commission

BONUS ELIGIBLE:

• Yes

BENEFITS ELIGIBLE:

• Standard Furniture For Life Benefits Package

Requirements

QUALIFICATIONS

• Top-notch interpersonal skills with a demonstrated ability to quickly establish rapport and develop enduring relationships
• Self-starter that actively seeks and values feedback
• Highly motivated with a desire to be successful
• Fun, passionate and a quick study
• Excellent written and verbal communication skills
• Must be able to work flexible hours including evenings and weekends

MINIMUM KNOWLEDGE & EXPERIENCE

• Minimum 2 years retail experience; niche market and/or big-ticket sales preferred
• Proficiency with Google Suite or MS Office Suite preferred
• Experience with POS/CRM platforms preferred

WORKING CONDITIONS/SAFETY HAZARDS

• Retail setting
• Must be able to individually lift 50 lbs and team lift up to 200 lbs
• Standing for full shifts