Assistant Store Manager - The Golf Mart - WORLDWIDE GOLF SHOPS LLC : Job Details

Job Details Job Location: The Golf Mart - South San Francisco - South San Francisco, CA Position Type: Full Time Salary Range: $50,000 - $60,000 per year, including quarterly bonuses based on store sales. Job Category: Store Management

What We Offer:

• Our Assistant Managers receive base pay + quarterly bonuses.
• We offer paid vacation, 401(k) matching, and health benefits with company contribution to the HSA for full-time employees!
• All employees receive a strong employee discount, golf-specific learning opportunities, and hands-on training.
• Worldwide Golf has over 95 stores in 25+ states and has been in business for over 50 years and is growing!
• Worldwide Golf is one of the largest golf retailers in the world, providing more opportunities for growth and mobility.

Job Description:

The Assistant Manager at The Golf Mart is responsible for promoting and maintaining a store culture that is consistent with Worldwide Golf's values, including the “Sure No Problem” philosophy, which prioritizes the customer experience.

The Assistant Manager executes the day-to-day plans and strategies developed by the Store Manager. Responsibilities Include:

• Maintain strong knowledge of all golf products and ensure that employees can educate customers on all golf products and offerings.
• Control shrink and expenses while ensuring the sales floor is adequately stocked & signed, and golf products & merchandise are displayed to brand presentation.
• Ensure execution of all visual merchandising programs, modules, and direction while implementing floor moves, merchandising and display maintenance.
• Ensure compliance with all policies and procedures through regular store management, meetings, store walk-throughs and audits.
• Monitor company communication tools daily and adjust schedule to execute workload as needed.
• Become a Golf Mart brand ambassador in the local community, making key external relationships and partnerships in the golf industry.
• Appropriately respond to any negative customer experience by de-escalating the situation and making things right for the customer. Use customer feedback to recognize/coach employees.
• Help employees grow their career and golf skill set by identifying additional opportunities for growth.
• Recognize and suggest ways to improve processes.

Qualifications Desired:

• 2+ years of retail management experience OR experience working in the golf industry is required.
• A strong golf background is preferred, but not required if candidate has extensive retail management experience.

Requirements:

• Have a working knowledge of POS register system and word-processing, spreadsheet, inventory, internet and order processing systems.
• Ability to read, write, analyze and interpret business reports, correspondence and procedures effectively and present that information with excellent written and verbal communication skills.
• Ability to calculate figures and amounts such as discounts, interest, commissions and percentages.
• Freely access all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, climbing, crouching and kneeling and lifting and/or moving up to 35 pounds at any given time.
• Work varied hours/days as business dictates.

This is a full-time position.

Who We Are:

The Golf Mart is part of the Worldwide Golf family, which includes well-renowned golf retail and e-commerce brands.