Assistant Store Manager White House Black Market
Location: Livermore, California
Country: United States
Region: Northern California
Reference Number: 6584
Position Type: Permanent
Category: Retail
Job Function: Store - Management
Salary: $27.75 - $34.75 Per Hour
Mid to Senior Level
Position Objective:
The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, ensuring great customer experience and maximum profitability.
Functional Responsibilities:
Analyzes sales reports and KPIs to determine business needs; partners with the Store Manager to execute in-store business and sales strategies.Establishes clear expectations and holds the store team accountable for achieving brand standards.Controls payroll and supply budget.Oversees operational activities including scheduling, inventory audits, and merchandise flow processes.Ensures compliance with laws, loss prevention policies, and operational procedures.Ensures visual presentation and facility maintenance are representative of the Brand.Motivates the sales team to meet assigned sales and productivity goals.Trains and coaches the selling team on product knowledge.Building High Performing Teams:
Motivates and inspires the store team, developing a shared vision.Promotes an inclusive, collaborative approach to problem-solving.Communicates effectively with store teams and the Store Manager.Customer Experience:
Models and promotes the Most Amazing Personal Service (MAPS) principles.Ensures prompt resolution of customer concerns.Ensures efficient register experiences and maintains consistent client communication.Talent:
Assists in recruiting, hiring, and developing a high-performing team.Supports and implements training programs.Drives associate and team engagement by recognizing outstanding performance.Other duties as assigned. This position may be found in multiple brands; some duties may vary.
Qualifications:
High School diploma or equivalent.2+ years of retail management experience preferred.Must be 18 years of age or older.Excellent communication skills.Proven customer service skills with a track record in sales and leadership.Strong organizational skills and ability to multi-task.Knowledge of administrative aspects of store operations.Regular attendance is essential; flexible work schedule required.Physical Requirements:
Constant Walking/Standing - 67-100% of 8-hour shift.Occasional Lifting up to 50 lbs. - 1-33% of 8-hour shift.Frequent Climbing - 34%-66% of 8-hour shift.Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on any protected category.
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