Assistant Team Lead for Luxury Sun Spa - Soleil Tans : Job Details

Join Soleil Tans as an Assistant Team Lead

Soleil Tans is a leader and innovator in the sun spa industry.

Our mission is to ensure that the time our guests spend in our spa is the best part of their day. We achieve this by offering exceptional customer service, helping guests choose the right services or memberships, and maintaining our spas and equipment in pristine condition.

Position: Part-Time Assistant Team Lead

Commitment: 12 - 20 hours per week, including weekends.

Compensation:

Starting Pay: $18 per hour

Guaranteed Raise: $20 per hour within one year of completing our training and certification program

Bonuses: Earn an additional $1-$4 per hour worked through our generous sales bonus program

Tips: Assistant Team leads and staff earn tips, with an average of $100 per month

Paid Training: Customer service and sales training are provided to help build a diverse professional skillset

Your Role:

1. Deliver the Best Guest Experience: Ensure that every guest leaves feeling like we were the best part of their day.

2. Exceed Sales Targets: Drive sales by selling memberships, preventing cancellations, upselling services, and recommending products. Lead your team to do the same.

Essential Job Functions:

Drive sales by coaching Spa Consultants on our 5-step sales method

Provide exceptional customer service, ensuring guest satisfaction

Assist with managing staff schedules and providing coverage when needed

Support payroll processing as necessary

Enforce company processes and policies to improve customer service and sales performance

Ensure compliance with safety standards, legal regulations, and industry practices

Assist with financial goals through effective scheduling and purchasing

Maintain cleanliness and equipment upkeep (including re-lamping)

Ensure proper opening and closing of the store with adequate staffing

Manage inventory, restocking, and supply orders as needed

Contribute to marketing and advertising efforts

Uphold the Soleil Tans brand in all public and employee relations

Attend leadership meetings and mandatory company meetings

Requirements:

At least two years of proven sales/retail experience

Availability for 20+ hours per week, including weekends

Strong organizational and time-management skills

Self-motivated and hands-on, willing to do whatever it takes to succeed

Excellent communication skills with the ability to motivate staff

Proficient in Microsoft Office Suite and Google Applications

Perks:

Starting Pay: $18/hour, guaranteed to increase to $20/hour within one year

Bonuses & Tips: Earn additional income from bonuses and tips

Paid Time Off: Enjoy time off as part of your benefits

Free Memberships: Free Luxury All membership for you and discounted memberships for friends or family

Free Gym Membership: Stay active with a free gym membership

Growth Opportunities: Potential for advancement within the company

Flexible Schedules & Team Environment: Work in a fun, supportive environment

Exciting Contests and Incentives09/15/24

• 2+ years of experience in the retail industry
• Legally authorized to work in the United States
• 18 years or older
• Own a personal vehicle
• Available to work: weekends
• Available to work: weekdays