Associate Billing Representative - Atlanta, GA - Optum : Job Details

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Associate Billing Representative is responsible for supporting our operational teams by printing claims, compiling supporting documentation, and submitting certified mailing. The role is responsible for ensuring the security of PHI while working thru these requests, ensuring outgoing mail is addressed to the proper recipient, and tracking information is applied per guidelines. This role will also assist in supporting management by participating in the QA process of the team's daily output in addition to reporting and training.

This position is full - time, Monday - Friday. Employees are required to work any shift between the hours of 8:00am - 4:30pm EST. This position is an onsite position located at 3535 Piedmont Rd. NE, Building 14 STE. 600, Atlanta, GA 30305.

We offer 4 weeks of on-the-job training. The hours of the training will be aligned with your schedule.

Primary Responsibilities:

• Ensuring the security of PHI while working thru the mail and support processes
• Maintaining appropriate system access needed to perform daily job functions
• Printing documentation such as claims, appeals, medical records, itemized bills, EOBs, and any necessary supporting documenting communicated by the operational team
• Ensuring accuracy and timeliness of outgoing mail, claims, appeals and documentation
• Applying appropriate tracking/mailing procedure based on defined guidelines
• Maintaining and updating inventory, tracking, mailing files and database systems
• Collaborating on creating and providing reporting that can be shared with upper leadership and areas being supported on teams' overall performance
• Operating photocopiers, scanners, copy machines, and computers
• Assist with ordering supplies when to ensure ongoing ability to perform ongoing daily functions, i.e., paper, toner, claim forms, envelopes etc.
• Assistance with other responsibilities as needed

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED
• Must be 18 years of age OR older
• 1+ years of medical billing experience
• Microsoft Office Experience – Microsoft Word (able to create, open, edit, save, print, and send word documents), Microsoft Outlook (emails and calendar events), Microsoft Excel (spreadsheets) as well as Microsoft Teams or equivalent video conferencing platforms
• Knowledge of Adobe including the ability to read, open, save, and create PDFs
• Ability to work onsite at 3535 Piedmont Rd. NE Atlanta, GA 30305
• Ability to work 08:00AM-04:30PM EST

Preferred Qualifications:

• 6+ months of recent Hospital Billing or Hospital Claims Processing experience
• Experience with UB04 claim form

Soft Skills:

• Proven ability to work independently
• Proven ability to work collaboratively within a team
• Demonstrated communication Skills – both written and verbal
• Demonstrated ability to follow - up and organizational skills
• Previous experience in a position that required a high level of organization
• Previous experience in a fast paced, independent environment that required meet productivity expectations

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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