Associate Director - Montana State University : Job Details

Position DetailsPosition InformationAnnouncement Number STAFF - VA - 25144For questions regarding this position, please contact:James Broscheit(406) ###-####[email protected] Title Managing DirectorWorking Title Associate DirectorBrief Position OverviewThe associate director will assist with the overall management of the Financial Aid Office that delivers a full range of financial aid services to students, parents, families, high school partners, faculty, staff, and professional colleagues.Position Number 4C3687Department Financial Aid ServicesDivision Division of Student SuccessAppointment Type ProfessionalContract Term Fiscal YearSemesterIf other, specify From dateIf other, specify End dateFLSA ExemptUnion Affiliation Exempt from Collective BargainingFTE 1.0Benefits Eligible EligibleSalary Salary commensurate with experience, education, and qualifications.Contract Type MUSIf other, please specifyRecruitment Type OpenPosition DetailsGeneral StatementThe associate director reports to the director and serves as a member of the leadership team within the Financial Aid Services. The associate director ensures that processing and customer service activities are managed effectively and efficiently and in ways that keep Montana State University in compliance with federal regulations and requirements. The position will provide leadership and direction consistent with the university and office mission.The Financial Aid Office primary function is supporting students in financing their higher education. The office works with primary and secondary partners to support this goal. This position supports our front line with an encompassing knowledge of the application process and the challenges that come with it. This position more directly supports the secondary systems that stand behind the application. This requires knowledge of the federal systems that allow for application review, processing, awarding, disbursement, and program management. Our mission is to provide the best we can for the student while maintaining compliance. This position has the following pillars of oversight:Leadership, Management, SupervisionProfessional DevelopmentProgram Management and AdministrationStewardship and Financial ManagementMaintaining RelationshipsCounselingCommittees and MeetingDuties and ResponsibilitiesManages personnel functions including recruitment, training, professional development, performance evaluation and supervision of staff who are not direct reports of the Director.Allocates and monitors office workload to achieve maximum efficiency within current resources.Oversees aspects of Title IV Federal Programs to support compliance.Participate in revenue and expenditure projections for scholarship funding planning purposes.Maintains collaborative working relationships with a variety of university departments including Registrar's Office, Admissions, Student Accounts, Veteran's and Disability Services, and Student Success.Makes professional judgment decisions, where such decisions are appropriate, for students in special situations.Researches and responds to student complaints and inquiries that have been escalated to the President or VP of Student Success as assigned by director.Participates in outreach and gives aid presentations.Membership in other committees and councils as assigned.Required Qualifications – Experience, Education, Knowledge & SkillsBachelor's degree in a related field, or a combination of education and/or applicable experience.Demonstrated experience with student financial aid regulation and program requirements.Fiscal management experience.Preferred Qualifications – Experience, Education, Knowledge & SkillsFive years of professional work experience in a public university setting. Master's Degree in relatable field can substitute for years of experience.Supervisory Experience.Demonstrated Successful Leadership Outcomes.Working knowledge of Ellucian's Banner student information system, or relational database.The Successful Candidate WillPossess the ability to interpret Federal, State, and University financial aid regulations, policies and guidelines as well as develop and implement financial aid administrative processes in full compliance with stated requirementsPossess extensive knowledge of financial aid programs, criteria, and eligibility requirementsPossess extensive knowledge of the FAFSA application and federal needs analysisMust possess good attention to detail, critical thinking capability and problem-solving skills; ability to identify and correct errors using reports and queries; incisive analytical abilitiesMust exercise good judgment and decision-making abilityPossess leadership, supervision, and management skillsPossess the ability to effectively communicate complex information both verbally and in writingPossess public speaking abilityPossess good organizational skills: demonstrated experience organizing and prioritizing large volumes of detailed work, meeting deadlines, and adapting to shifting prioritiesPossess working knowledge of the personnel and programs in various state, federal, and local agenciesPossess the ability to collaborate with other departments and areas of the UniversityPossess the ability to promote good will and represent the office in a favorable mannerPossess fiscal management and record-keeping skillsPossess the ability to work in a fast-paced team-oriented environmentMust demonstrate initiative and strong commitment to higher education and student successPosition Special Requirements/Additional InformationAbility to work evenings and weekends as needed.This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time.Physical DemandsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.This position has supervisory duties? YesPosting Detail InformationNumber of Vacancies 1Desired Start Date Upon completion of a successful search.Position End Date (if temporary)Open DateClose DateApplications will be:Screening of applications will begin on November 7, 2024; however, applications will continue to be accepted until an adequate applicant pool has been established.Special InstructionsEEO StatementMontana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.In compliance with the Montana Veteran's Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran's preference, please complete the veteran's preference information located in the Demographics section of your profile.