Associate Director, Specialty and Trade Operations - Madrigal Pharmaceuticals : Job Details

About Madrigal:

Madrigal is a biopharmaceutical company pursuing novel therapeutics for non-alcoholic steatohepatitis (NASH), also known as metabolic dysfunction associated steatohepatitis (MASH). Our first therapy, Rezdiffra (resmetirom), was granted accelerated approval by the U.S. Food and Drug Administration (FDA) for the treatment of adults with NASH with moderate to advanced liver fibrosis (consistent with stages F2 to F3 fibrosis) and is being studied in a Phase 3 trial for the treatment of NASH with compensated cirrhosis.

Role Overview:

The Associate Director, Specialty and Trade Operations is responsible for directing, monitoring, and enhancing specialty pharmacy operations within Madrigal's Market Access and Trade team. The AD manages the dispensing operations across the channel to drive continuous improvement in patient access and adherence, while delivering a best-in-class patient and prescriber experience. This individual collaborates with key internal stakeholders including Patient Access, Marketing, Medical Affairs, Regulatory, Legal, and the Market Access field team to identify patient access opportunities and implement impactful solutions. Additionally, the AD engages external stakeholders in day-to-day program operations and analysis of key data and KPI's to ensure contractual obligations are meeting/exceeding obligations. This position reports to the Senior Director, Specialty and Trade Operations.

Position Responsibilities:

* Acquire and maintain deep understanding of NASH disease state, Rezdiffra clinical data and commercialization strategy

* Closely monitor SP performance to ensure contractual obligations are meeting / exceeding obligations

* Implement specialty pharmacy program services, enhancements, and operational efficiencies with the goal of positively impacting patient access, adherence, awareness, and affordability

* Maintain SP program correspondence, scripting, and collateral via internal legal and regulatory approval processes

* Partner with internal operations and data analytics teams to continuously evaluate and analyze specialty pharmacy vendor performance relative to goals and objectives

* Lead Quarterly Business Reviews (QBR's) and other summits with specialty pharmacies; prepare all materials, communicate expectations to vendors, and continuously drive performance while identifying key insights to incorporate into strategic planning efforts

* Collaborate closely with Consumer Marketing and Patient Access teams to enhance SP programs to continuously meet the needs of HCP's and patients

* Develop and communicate key messages to internal and external channel partners

* Oversee operational plans, project budgets, expenses, and timelines

* Create and maintain necessary policies, procedures, and business rules for all distribution programs

* Consistently deliver measurable business outcomes based on program-level key performance indicators (KPIs) and provide timely program-level reporting to leadership

* Consistently deliver outcomes with cross functional impact, tackle projects with increased complexity, and influence change management to operations function across internal teams

* Ensure the highest level of ethics, quality, and compliance by demonstrating in depth knowledge of laws that govern market access and channel activities

* Conducts all activities in compliance with all applicable federal, state and local laws and regulations and company policies

Qualifications and Skills Required:

* Bachelor's degree required; advanced degree in Business or Pharmacy preferred

* 5+ years of related experience in the biopharma industry with a proven, consistent history of high performance in a broad range of leadership roles of increasing responsibilities

* 3 - 5 years of healthcare industry customer/vendor management experience strongly preferred

* 3+ years of experience operationalizing specialty pharmacy programs and networks required

* Ability to develop insights from data trends to improve program performance

* Experience with pre-launch drugs and new product launches preferred

* Ability to work effectively within a cross-functional team and in an environment of rapid change

* Excellent written, organizational, verbal, presentation, and communication skills a must

* Proficient in MS Office products including PowerPoint, Word, and Excel

Travel (approximately 20%)

Compensation:

Base salary is determined by several factors that include, but are not limited to, a successful candidate's qualifications, skills, education, experience, business needs, and market demands. The role may also be eligible for bonus, equity, and comprehensive benefits, which include flexible paid time off (PTO), medical, dental, vision, and life and disability insurance.

Madrigal is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit, and business need. Applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex gender identity, sexual orientation, national origin, age, disability, protected veteran or disabled status, or other characteristic protected by applicable federal, state, or local law.

Unsolicited resumes from agencies should not be forwarded to Madrigal. Madrigal will not be responsible for any fees arising from the use of resumes through this source. Madrigal will only pay a fee to agencies if a formal agreement between Madrigal and the agency has been established.

Please be aware that we are currently receiving numerous reports of individuals misrepresenting themselves as Madrigal Pharmaceuticals' Hiring Managers, seeking to engage with job candidates through fraudulent online advertisements or job posting sites. These unauthorized individuals are using Madrigal's name and logo in an attempt to solicit up-front fees and obtain personal information from interested job candidates. Please know that Madrigal does not conduct interviews via text or in chat rooms; conduct interviews via Skype, RingCentral or solely via telephone; charge candidates an advance fee of any kind (e.g., fees for purchasing equipment); nor does it offer positions of employment without undergoing a thorough recruiting process. Interviews with Madrigal are conducted via the Zoom platform.

Please also note that any correspondence with regard to employment would come from an authorized madrigalpharma.com email address or from an email address from one of our trusted search firm partners. We are aware that incorrect/fraudulent email addresses, with Madrigal misspelled, have been utilized in these most recent fraud attempts. If you receive unsolicited employment offers from people claiming to work for Madrigal we recommend that you: do not respond to their questions; do not open any attachments; and do not click on any hyperlinks.