Associate IT/OT Consultant - Arc Technologies Group : Job Details

Role Type: On-site

Job Title: Associate IT/OT Consultant - Life Sciences

Location: Wichita, KS and/or McPherson, KS

Job Type: Full-Time

Experience Level: 1-4 Years

Job Summary: We are seeking a motivated and detail-oriented Associate IT/OT (ICS) Consultant to join our on-site team in Wichita, specializing in Life Sciences Information Technology (IT) and Operational Technology (OT). The ideal candidate will have a foundational understanding of enterprise class IT systems and a keen interest in the life sciences industry, including pharmaceuticals, biotechnology, and healthcare.

At Arc Technologies Group, we have a passion for learning and problem-solving. We take those passions with us to every single client, every single day. We are looking for people with both technical aptitude and the ability to think critically and analyze not just the technology but the people and the processes that surround it as well. This role will help our clients to secure, develop, integrate, and use their IT and OT systems to their maximum potential. You'll be solving technical problems and providing best-in-class solutions to our clients and users to maximize the value of technology in their business.

If you consider yourself a motivated and ambitious individual, this will be the job for you.

Arc Technologies Group serves companies from growth startups to the Fortune 50 within Life Sciences and Healthcare.

Key Responsibilities:

• Work on-site at ATG offices or Client offices or facilities on a daily basis
• This may involve a commute of up to 70 miles for extended periods of time
• Understand client requirements, business objectives & processes, in addition to their technology and systems
• Provide strategic advice on using technology to achieve goals
• Design, implement and maintain IT/OT systems, virtualization platforms, and networks ensuring the right architecture and functionality
• Produce or maintain accurate and up-to-date documentation for all IT and OT systems, including user manuals, SOPs, and validation protocols – this will be a documentation heavy role
• Support new technology implementation and provide assistance with technical issues, strategic direction, and financial analysis of projects/initiatives
• Perform critical analysis of existing “People, Process, and Technology” state of clients
• Manage IT/OT initiatives and collaborate with client staff
• Perform analysis of the architecture and infrastructure of Enterprise IT and OT Industrial Control Systems (SCADA / DCS / DMS/ IIoT) systems or networks
• Design and implement cybersecurity solutions for Industrial Control Systems
• Develop ICS/OT Security Frameworks, based on industry best practices as well as international and applicable national standards
• Assist in the integration of IT and OT systems to ensure seamless data flow and operational efficiency
• Support the implementation of IT/OT solutions tailored to the life sciences sector, including laboratory information management systems (LIMS), manufacturing/filling lines, manufacturing execution systems (MES), and enterprise resource planning (ERP) systems.
• Provide technical support and troubleshooting for IT and OT systems, ensuring minimal downtime and optimal performance
• Assist in the management and analysis of data generated from IT and OT systems to support decision-making processes
• Ensure that all IT and OT systems comply with industry regulations and standards, including cGxP, FDA (21 CFR), Annex 11, and ISO
• Work collaboratively with cross-functional teams, including R&D, quality assurance, and manufacturing, to deliver IT/OT solutions that meet business needs
• Leverage your sales mindset to deepen customer relationships, help transform services into comprehensive solutions, and collaborate with the sales team to align goals with outcomes
• Identify expansion opportunities to drive growth and ensure customer satisfaction through innovative IT/OT strategies

Minimum Qualifications:

• Bachelor's (BSc/BA) degree in Information Technology, Computer Science, Engineering, or a related field. MSc/MBA in business will be a plus
• At least 1-4 years of experience in IT, preferably within the consulting and/or the Life Sciences industry
• Basic knowledge of IT and OT systems, including systems such as Active Directory, LIMS, MES, and ERP
• Experience with various operating systems (servers/clients), networking technologies, databases, networking, etc
• Have the ability to troubleshoot hardware, software, and network problems & to think critically to analyze and remediate root causes
• Strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work effectively in a team environment
• Employees will be expected to commute up to 70 miles each way per day to various client sites if working at a long-term client facility. This is not a remote position
• Employees must provide their own means of reliable transportation
• BYOD is expected, employees will be required to use a cell phone for work purposes including the installation of work communication tools such as MS Teams or Outlook

Experience with the follow items/areas are a plus but not required:

• Operational Technology, including but not limited to IIoT, PLCs, HMIs, SCADAs, etc.
• Relevant certifications (e.g., CISSP, ITIL, PMP)
• Cybersecurity
• Experience as a Consultant in the technology industry or other similar experience
• Familiarity with programming languages (e.g., Python, SQL), AI/ML, database management, and orchestration/automation technologies
• 21 CFR Part 11/Annex 11
• HIPAA
• ITIL Framework

Benefits:

• Competitive pay
• 401K
• Medical
• Dental
• Vision
• Short-term/Long-term disability
• Opportunities for professional development and career advancement
• Collaborative & high-performance work environment

All Arc Technologies Group consulting employees are paid on an hourly basis; this is not a salaried position.

ATG is an equal opportunity employer. All applications are considered without regard to race, gender, age, disability, or any other protected characteristic.