Associate Network Support Engineer - IT - Steamboat Springs School District Re-2 : Job Details

Position Type: Technology/Associate Network Support EngineerDate Posted: 10/11/2024Location: District-WideDate Available: ASAPClosing Date: Until filledThe Steamboat Springs School District is seeking a qualified Associate Network Support Engineer to join the District IT team. This is a year round Full time position (233 days). Interested candidates should apply on line. Entry pay - $32.18-$35.47 depending on experience. Based on a maximum of 7 years' experience. SSSD is consistently awarded Accredited with Distinction by the Colorado Department of Education and ranked as a top school district in the state. Our schools offer curriculum and academic programs designed to give students the skills they need to compete in college and the workplace. SSSD's talented team prepares Steamboat's students to succeed in an ever-changing world, and be able to apply essential academic skills and knowledge in various content areas. PRIMARY RESPONSIBILITIES include the following: Infrastructure:

• Assists with administration of the wide-area network, hardware, circuits and carrier relations.
  • Avaya, CenturyLink, Cisco

• Assists with administration of the firewall, intrusion detection system and security systems.
  • SonicWall, LightSpeed Systems, Citrix Access Gateway
• Assist with updates and modifications with the LAN/WAN network hardware, software and services.
  • Avaya, Cisco, VLANs, Subnetting, Cat5&6/Fibre termination and punch down, Voice Analog cabling and termination, making/testing of cables, LeftHand
• Installs, updates and modifies Wireless network hardware, software and services.
  • Aruba Networks
• Available for some weekend, early morning or night work.

• Works with technology department in acquiring and supporting hardware and software purchased.
• Assist with evaluation of LAN/WAN performance and capacities to identify problem areas or bottlenecks.
  • LightSpeed Systems, InterMapper, CenturyLink, Aruba Networks
• Assists with Avaya VOIP telephone system and voicemail administration.
  • Progression, Paging, Intercom, Move/Add/Changes
• Assists with and has good understanding of
  • Mobile Device Management, IOS, Chrome, and Chrome management

Operations:

• Installs and/or assists, updates and modifications on all server environments.
  • Win2003, Win2008, Win2012, Mac OSX, Citrix Presentation Servers 4.5, SQL 2000/2005, MySQL, MSDE, Office 365, GAFE, SCCM, IIS, Symantec BackupExec, LightSpeed Systems, ALIO Finance/HR, Infinite Campus, XenServer, Provisioning,
• Recommends and implements solutions, software packages and tools to increase productivity.
  • Group Policy, Templates, Scripting
• Coordinate standards for district technology purchases.
  • Specify required equipment.

• Assists with overall web administration
  • SchoolFusion, Other
• Install, update and modify all desktop hardware and software services.
  • Citrix (all applications within) and all applications used in the district (many), SCCM, OSX, Win7, Win8.1, Chrome
  • Windows Active Sync, Google
• Monitor and resolve all Help Desk assigned requests
• Provide support for remote users, both staff and student (possible shift work)
  • Citrix Web Access
• Provide support for Audio Visual, different presentation methods
  • Projectors, Safari Montage, LCD, Amplified Sound, Cabling, Podcasting, Digital Cameras (video/still)
• Oversees, designs and administers premise security cameras
  • Backup, Archive, Retrieval,
  • Knowledge of all devices related to door entry, camera, card access
• Assist in training users of technology
• Works with Curriculum Department and Media Services on integration of ET/IL
• Assist facilities department on technology related to monitoring of mechanical systems
• Provide support for Food Service Point of Sale
  • Infinite Campus

Other duties and future technologies as assigned. QUALIFICATIONS:

• Bachelor's Degree (B.A./B.S.) in Computer Science or related field from four-year college or university; or three years related experience and/or training; or equivalent combination of education and experience
• Strong interpersonal, technical, organizational and problem-solving skills.
• Must be service oriented and convey technical information clearly.
• Experience in administration, support and design of LAN/WAN systems.
• Experience with cable creation and termination for computer/telephony environments
• Excellent understanding of Internet Protocol.
• Experience with SNMP and MIBv2
• Experience with layer 2/layer 3 switching and routing protocols
• Working knowledge and experience in installing, securing, maintaining and supporting LAN/WAN systems and wireless 802.11 a/b/g/n systems.
• Experience with networking software and monitoring systems and/or sniffer applications.
• Experience in administration, support and design of voice/telephone systems primarily Nortel.
• Advanced MSOffice Skills.
• Intermediate Windows, database, Networking and IOS skills

ESSENTIAL JOB FUNCTIONS: DECISION MAKING: An example of a typical decision made by an individual in this position is to interpret policies/procedures and best practice. An incorrect decision made by this position could impact the district legally causing financial condition of district to be effected. Errors made in decision-making could potentially result in substantial cost to the District or damage the credibility of the District. LANGUAGE SKILLS: Ability to read, analyze, and interpret general professional journals, technical procedures and governmental regulations. Ability to write reports, business correspondence, and procedural manuals. Ability to effectively present information and respond professionally to questions from groups of parents, community members, commissions, colleagues and Board of Education. Mathematical Skills: ability to calculate figures and amounts such as interest, discounts, commissions, proportions, percentage, circumference, and volume. Ability to apply concepts of basic algebra, and geometry REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract concrete variables. Ability to analyze and use data to supervise the delivery of instruction and the school improvement process. TECHNOLOGY SKILLS: Proficient use of technology which includes: basic operations and concepts, word processing, spread sheets, internet usage, critical evaluation of information, data analysis, email, integration of technology. OTHER SKILLS AND ABILITIES: Ability to apply knowledge of current research and theory in education. Ability to establish and maintain effective working relationships with staff and community. Ability to communicate clearly and concisely both in oral and written form. Ability to copy, coordinate, instruct, evaluate and negotiate. Ability to perform duties with awareness of all district requirements and Board of Education policies. Ability to discipline students consistent with district procedures. Ability to maintain confidentiality. PHYSICAL DEMANDS: While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms. The employee must lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in this environment is quiet to loud depending on the activity in the particular part of the day.All offers of employment are contingent upon successful completion of a background check