Associate Patient Care Coordinator - Sumter, SC - Optum : Job Details

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Location: 674 W. Liberty Street, Sumter, SC

Hours: Monday-Friday, 8am-5pm EST.

Primary Responsibilities:

• Greets patients in a professional and courteous matter
• Directs patients to appropriate areas
• Verifies and updates all patient demographic, employment, and insurance information with EACH visit
• “Checks-in” all patients, gives patients medical forms to complete or update
• Collects co-payments, deductibles, co-insurances, and outstanding balances, verifies insurance eligibility, verifies pre-authorizations were obtained (if applicable)
• Collects payment, writes receipts, and posts payments
• “Checks-out” all patients, schedules appointments for procedures, labs, and follow-up visits. Provides patient education for any prep information needed for procedures
• Prepares information for next day's appointment (if applicable)
• Scans and files patient information as needed
• Reconciles cash drawer daily and sends deposits to Department Manager
• Retrieves and sorts mail into appropriate boxes. Sorts and documents any returned mail
• Maintains a good working relationship with practice staff members
• Meets dress code standards; appearance is neat and clean
• Completes annual education requirements
• Reports to work on time and as scheduled
• Completes work in a timely manner
• Attends staff meetings
• Ensures patient confidentiality
• Complies with all practice policies and procedures
• Performs other duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at:

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 1 + year(s) of medical office experience

Preferred Qualifications:

• Experience with Microsoft Office, including Excel
• Experience with electronic medical records

Soft Skills:

• Strong communication and customer service skills both in person and via phone

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.