ATTENDANT - STEWARDING - Hard Rock International : Job Details

POSITION SUMMARY:

The incumbent in this position is responsible for steward and cleaning operations, ensuring restaurants are supplied with clean dishes and silverware according to business needs.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Follows and maintains department objectives, standards, and guidelines to ensure proper operation of department. Responsible for the preparation and upkeep of food lines and self-service stations.
• Transport all food items from kitchen to respective areas.
• Assist in the kitchen with preparation of products and dish washing to ensure an adequate supply of dishes and utensils at all times.
• Maintain all beverage areas with all necessary beverages.
• Complete all set-up duties on time.
• Responsible for the overall cleanliness and appearance of assigned area and kitchen as required.
• Assists in the main kitchen with the preparation of various dishes as required.
• Uses proper transfer slips for all items coming and going to the Kitchen.
• Load all dinner plates, dessert plates, and bowls in proper areas.
• Put away and rotate all food storeroom orders.
• Inspects equipment and ensures all equipment is in working order and up to Hard Rock safety and cleanliness standards; authorizes replacement parts for equipment in the food departments.
• Maintains open lines of communications with the Chef and Director of Food & Beverage.
• Attend and participate in meetings, completing follow-up as assigned.
• Perform work regularly and predictably.
• Responsible for cleaning and sanitizing work and public spaces.
• Other duties as assigned.

NON-ESSENTIAL FUNCTIONS:

• Attend seminars when needed.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

This knowledge and these abilities are typically acquired through a minimum of one-year progressive experience within the Stewards Department.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):

• Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be at least twenty-one (18) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.

KNOWLEDGE OF:

• Pertinent federal, state, and local laws, codes, and regulations.
• All operations of the Stewards Department.

ABILITY TO:

• Communicate clearly and concisely, both orally and in writing.
• Be flexible to work varying shifts and time schedules as needed.
• Deliver programs which create a service level of excellence for internal and external guests.
• Ability to communicate effectively with all levels of employees and outside contacts.
• Review and comprehend all necessary documentation.
• Inspect and maintain all areas for which responsible.
• Stock and retrieve supplies as needed.