Auto Collection Agent - CornerStone Staffing : Job Details

CornerStone Staffing is hiring 5+ Auto Collection Agents in Whiteville, NC.

If you have great customer service experience and good job stability, we have the right job for you! Apply Online Today!

Job Title: Auto Collection Agents

Location: Whiteville, NC

Pay: $15.00/hourly (Increases to $22/hour once you are hired on by the client)

Job Summary: Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-of.

Job Duties:

• Collect delinquent accounts promptly and professionally, following standardized procedures

• Meet performance expectations for collection efforts, including call quotas, contact percentage, and promises kept

• Negotiate payment arrangements with clients, assessing their ability and willingness to pay

• Document all collection efforts accurately and professionally in the collection system

• Communicate regularly with collections supervisor, and ensure thorough work on delinquent accounts according to standardized procedures

Ideal Candidate:

• 3 years of Customer Service experience - REQUIRED

• Call Center experience - highly preferred

• Bilingual - highly preferred

• Good communication, decision-making, and time management skills are essential

• Proficiency in Microsoft applications and ability to work in a team environment

On-boarding Requirements:

• High School Diploma or equivalent (GED)

• Criminal Background & Drug Screening

• 2 verifiable employment references

To Apply for this Job:

Click the Apply Online button at the top of this page, then:

• If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

• If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.

After completing the online application, for immediate consideration, you will need to email [email protected] to schedule a phone interview with a recruiter. Please attach your resume and put Auto Collcetions in the subject line of your email.

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