Auto Service Advisor - Fleet Farm : Job Details

Answer phones promptly and courteously, and making overhead PA announcements on service specials and offers. Schedule service appointments for customers. Establish a working knowledge of Fleet Farm's entire line of tires, parts and accessories. Promote and sell automotive products and services that meet customer needs. Develop service estimates by costing materials, supplies and labor, and calculating customer's payment. Occasionally, perform basic maintenance duties such as changing oil, checking fluids, installing batteries, etc. Assist customers with all questions and handle all customer issues. Always provide superior customer service. Assist in preparations for events and promotions. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Ensure all services are completed with a high degree of quality and meets the needs of the customer. Job Requirements and Education: High School Diploma or GED preferred. Ability to work a flexible s...Service Advisor, Advisor, Mechanical, Service, Fleet, Retail