Automated Transport Support Specialist - The Ohio State University Wexner Medical Center : Job Details

*Hiring for multiple positions and shifts

Job Description:

The Automated Transport System provides on-site end-user and technical support of identified Supply Chain Automated Systems such as JBT robots, Moxi robots, and Scrub dispensary kiosks throughout the main OSUWMC hospitals.

Department:

Health System Shared Services | IT Supply Chain Systems

Responsibilities:

System Monitoring and Support

• Provide on-site support for health system automated systems such as JBT and Moxi robots
• Monitor the operation of vehicle fleets from desktops or mobile devices
• Check functions related to cart dispatch, washers, elevators, detent groups, and cart destinations

Issue Identification and Resolution

• Detect and address errors in vehicles, elevators, and cart washers
• Resolve issues like full detent groups, traffic backups, and network communication failures

Environmental Oversight

• Conduct rounds to ensure hallways and rooms are clean and orderly
• Dispatch carts as necessary to maintain operations

Use of Technology:

• Leverage dashboards and reports for system performance insights
• Track equipment issues with maintenance software (CMS)
• Use Microsoft Teams and OneDrive for documentation, sharing information, and storing incident media (photos/videos)

Minimum Requirements

• High school diploma and one year of experience with troubleshooting electrical, mechanical, or computer systems

Additional Information:

Our Comprehensive Employee Benefits Include:

• An array of retirement plan options, each with a generous employer contribution
• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one
• Paid vacation and sick leave, including short and long-term disability and paid parental leave
• Get the most out of the Public Service Loan Forgiveness program
• And much more!

Location:

Rhodes Hall (0354)

Position Type:

Regular

Scheduled Hours:

40

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The Ohio State University is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.