Automation Pharmacy Technician 4 - Omnicell : Job Details

The Automation Pharmacy Technician 4 is responsible for maintaining and utilizing Omnicell automation product as directed by the Customer during his/her scheduled hours. The Automation Pharmacy Technician 4 will prepare and maintain the Omnicell automation equipment for daily use, perform general equipment troubleshooting, maintain optimal medication inventory levels, review and maintain reports. The Automation Pharmacy Technician 4 will identify any customer concerns to the Manager, Pharmacy Services.

Responsibilities

* Perform return and restocking duties to optimize the customer's use of automation.

* Monitor and maintain formulary inventory levels to ensure availability of medications for daily dispensing.

* Responsible for prescribed maintenance of automation products and reporting unresolved issues to the Technical Assistance Center (TAC).

* Recommend drugs to be added to automation products based on data usage, demand, and workflow.

* Perform daily and periodic cleaning of the equipment according to recommended best practices.

* Inspect robot cell daily for issues, wear and functionality.

* Resolve common system issues.

* Monitor trends to help determine root cause of issues.

* Maintain a high level of communication to ensure proactive, solution-oriented problem identification and resolution.

* Maintain high levels of customer satisfaction by aligning the Pharmacy Services program to provide customer-focused support emphasizing quality, professionalism and responsiveness.

* Conduct orientation and training and ensure completion of all required documents and compliance with all procedures and policies.

* Promote and optimize customer product ownership and satisfaction by serving as a skilled resource.

* Participates in planning processes by establishing personal goals to support quality improvement.

* Adheres to the general hospital standards to promote a co-operative work environment by utilizing communication skills, interpersonal relationships and team building.

* Comply with reasonable procedures, policies and guidelines established by the Customer facility.

* Maintain fiscal responsibility for work-related expenses associated with timekeeping and per diem employees.

* Maintain state and/or national credentialing to meet established guidelines.

* Must be available to travel to various customer or corporate locations.

Required Knowledge and Skills

* Good organizational skills, accurate, reliable and efficient.

* Demonstrated customer-facing skills.

* Strong interpersonal, communications and problem-solving skills.

* Ability to work with mechanical equipment.

* Working knowledge of computer hardware, PC Windows.

Basic Qualifications

* High school diploma or GED

* Current Nationally Certified Pharmacy Technician Certification (i.e., Nationally certified through PTCB or NHA with CPhT, or ExCPT)

* Current State Pharmacy Technician Registration/License for the State of TX (If Applicable)

* Working knowledge/experience in hospital pharmacy, or in lieu of experience, completion of accredited pharmacy technician program

* Working knowledge of pharmacy automation

Preferred Knowledge and Skills

* Three years of experience working in related field.

* Knowledge of safe handling of hazardous medications

* Experience implementing and supporting of clinical solutions within healthcare

Work Conditions

* Able to daily commute to this site: 4500 S Lancaster Rd, Dallas, TX 75216

* Must be able to work either Day Shift / open to both. We have 2 openings: 1 Day Shift (6 am to 2:30 pm); 1 2nd shift (2 pm to 10:30 pm). In accordance to Omnicell Shift Differential Policy.

* Pharmacy environment.

* Capable of standing for several hours at a time.

* Potential exposure to hazardous drugs.

* Must be able to travel.

* Able to lift 25 - 30 lbs.

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