Automobile Detailer - CarMax : Job Details

General Summary:

Under general supervision, responsible for cosmetic vehicle inspections (CQI, FQC) and conducting cosmetic repairs (including but not limited to interior/exterior detailing and glass repairs). Also responsible for the and providing exceptional customer service.

Principle Duties & Responsibilities:

Execute processes as defined by work instructions and/or standardized work

• Participate in problem-solving and continuous improvement activities with team

• Participate in training of new associates with the guidance of CRA II and/or the Manager

• Inspect vehicles during the reconditioning process and perform necessary actions to meet CarMax standards

• Provide outstanding customer service to both internal and external customers • Responsible for workplace cleanliness and organization in accordance with CarMax 5S standards

• Complete duties as assigned by Managers

Working Conditions:• Indoor and outdoor environments may include working at times in noisy and/or inclement weather conditions.• Flexible work hours, with shifts that may include nights, weekends, and holidays• Requires walking or standing for extended periods of time in a high-energy, fast-paced working environment.• Wears CarMax clothing (acquired through the company) at all times working in the store.• Follow all CarMax, O.S.H.A., and EPA standards, including the use of Personal Protective Equipment, and proper waste disposal in required areas.• Adhere to all CarMax policies, including Attendance, Asset Protection, Integrity, TAWR, and Standards of Professional Appearance.

​Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions

Disclaimer and Approvals:This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax, with or without notice.This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify and such responsibilities.CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Companyand its Associates.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.