Automobile Detailer - CarMax : Job Details

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At CarMax, we create exceptional experiences for our customers. That means preparing every one of our vehicles for sale with quality care. Working alongside a team of experienced technicians, you will ensure the paintwork is finished to CarMax's high standards. We'll help bring out the best in you with a clean, modern, climate-controlled environment where you can work comfortably all year. You will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.

General Summary:

Under general supervision, responsible for completion of all aspects of the paint preparation process.

On as needed basis, responsible for Cosmetic Reconditioning Associate II, Flow Inventory Associate II duties.

Principal Duties and Responsibilities:

• Complete body repairs, including masking, sanding, and grinding
• Apply primer
• Remove and replace parts
• Repair plastic and substrate damage
• Post-paint refinish and defect correction
• Ensure that all vehicles meet CarMax Paint Standards
• Maintain, repair, and clean special equipment
• Ensure workplace cleanliness and organization in accordance with CarMax 5S standards
• Provide outstanding customer service to both internal and external customers
• Complete duties as assigned by Managers

Job Specifications:

Position requires the following pre-requisites and ability:

• New Associate Orientation Training – Operations
• Accountable to Associate 1 Competency Model
• Kronos Training for Hourly Associates
• Meet Cosmetic Reconditioning Associate II and Flow Inventory Associate II Performance Standards
• Complete Cosmetic Reconditioning Associate II, Flow Inventory Associate II, and Senior Reconditioning Associate Workstation Certifications
• Read, interpret, and transcribe data in order to maintain accurate records
• Perform multiple duties in a high-energy, fast-paced environment
• Lift objects that weigh as much as 50lbs
• Speak and listen effectively in dealing with customers/associates, both in person and over the phone
• Complete CarMax provided training in all functional areas of the inventory process, allowing for cross-training and full coverage of the inventory and detail area

Working Conditions:

• Indoor and outdoor environments may include working at times in noisy and/or inclement weather conditions.
• Requires walking or standing for extended periods of time. Variable work schedules with shifts that may include nights, weekends, holidays, and 12-hour days.
• Wears CarMax clothing (acquired through the company) at all times working in the store.
• Follow all CarMax, O.S.H.A., and EPA standards, including the use of Personal Protective Equipment and proper waste disposal in required areas.
• Adhere to all CarMax policies including Attendance, Asset Protection, Integrity and Standards of Professional Appearance.

Disclaimer And Approvals:

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice.

This document has been reviewed and approved by management and Human Resources and can not be modified without written consent by a member of management authorized to modify any such responsibilities.

CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.